Sr IT Network Administrator

Job Number: 179387,

Job Title:

Sr IT Network Administrator, Salary: $ - $

Community Health Choice, Inc. (Community) is a non‑profit managed care organization (MCO) licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 members with programs such as Medicaid STAR, CHIP, Health Insurance Marketplace Plans, and Community Health Choice HMO D‑SNP.

The Senior IT Network Administrator at Community manages day‑to‑day operations and maintenance of the organization's IT network infrastructure, including switch strategy, network analysis tools, wireless strategy, load balancer strategy, firewall strategy, and network environments both on‑premises and cloud.

Key responsibilities include architecting secure, resilient, and scalable network solutions connecting corporate offices, regional locations, project sites, data centers, DR sites, and cloud infrastructure (Azure, AWS, or other platforms). The role requires collaboration with other IT teams to implement upgrades and enhancements that align with Community's strategic goals.

• Network configuration and management
• Plan and implement network, security, and other IT infrastructure related projects
• Design and implement multi‑data‑center network strategies focusing on redundancy, high availability, and disaster recovery readiness
• Oversee switches, wireless access points, load balancers, and firewalls, ensuring optimal network performance
• Lead the management of LAN, WAN, WLAN, LB, and firewall infrastructure
• Serve as the primary escalation point for complex network and security issues
• Troubleshoot and resolve network hardware, software, and circuit‑related incidents in collaboration with carriers and vendors
• Plan and implement network upgrades and enhancements with IT teams
• Lead IT network projects and assist with project IT networking partnership
• Work closely with service desk, infrastructure teams, and external partners to deliver high‑quality IT services
• Manage and maintain enterprise firewalls, including Palo Alto features such as Wildfire, Global Protect VPN, threat prevention, and advanced security profiles
• Utilize network analysis tools to monitor performance and identify potential issues before they impact operations
• Maintain documentation and assessments of LAN, WAN, WLAN, LB, and firewall infrastructure
• Lead incident management of all LAN, WAN, WLAN, LB, and firewall issues
• Create schedules and project timelines and present progress reports to stakeholders
• Take on any additional tasks as required to achieve network excellence

• Associate degree or 8 years of relevant experience in lieu of degree required
• ITIL certification required or must obtain within 6 months of hire
• Bachelor's degree preferred and CCNP, ACE‑4, PCNSE, or equivalent preferred

• 6 years network management, including one or more of the following: LAN, WAN, WLAN, LB, and firewalls
• Examples include Cisco, Arista, Meraki, Avi, and Palo Alto

• Microsoft Office (Word, Excel, Outlook)