NOC Technician
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-05-26
Listing for:
NextGen | GTA: A Kelly Telecom Company
Full Time
position Listed on 2026-05-26
Job specializations:
-
IT/Tech
Network Administrator, IT Support, Network Engineer, Technical Support
Job Description & How to Apply Below
NOC Technician (2 Openings) – Houston, TX (Hybrid) | Full-Time
Join a growing telecom company based in Houston that delivers advanced voice, data, and network infrastructure solutions across enterprise environments. This opportunity is focused on supporting complex network operations within a 24/7 Network Operations Center (NOC), working across technologies like TCP/IP, BGP, OSPF, MPLS, DWDM, and enterprise‑grade hardware from Cisco, Juniper, and Fortinet. This is a full‑time role with two shift options: an overnight Tues–Sat shift (Texas‑based, flexible location) and a daytime Mon–Fri hybrid role requiring onsite presence Wednesday and Thursday.
ShiftOptions
- Tues–Sat, 11:30 PM – 7:30 AM (Texas‑based preferred, occasional onsite for training)
- Mon–Fri, 7:30 AM – 4:30 PM (Hybrid – onsite Wed/Thurs required in Houston)
TBD (Full‑Time; salary range pending)
Required Skills & Experience- 2–5 years of experience in a NOC or technical support environment
- Strong hands‑on networking experience supporting critical infrastructure
- Advanced knowledge of TCP/IP, LAN/WAN, VLANs
- Experience with routing protocols such as BGP and OSPF
- Experience troubleshooting voice, data/IP, transport, and email systems
- Familiarity with network hardware (Cisco, Juniper, Ciena, Adtran, Fortinet)
- Experience with ticketing/monitoring tools (Service Now, Netcool, Zabbix, etc.)
- Strong troubleshooting, analytical, and problem‑solving skills
- Excellent written and verbal communication skills
- Certifications such as CCNA, CCNP, CompTIA Network+, or JNCIA
- Experience in telecom or service provider environments
- Knowledge of MPLS, VPNs, DWDM, and hosted PBX systems
- Experience coordinating with vendors and field service teams
- Familiarity with disaster recovery and network operations procedures
- 70% Network Troubleshooting & Incident Resolution
- 30% Monitoring, Maintenance & Support
- 60% Hands‑On Troubleshooting & Issue Resolution
- 15% Escalation Handling & Coordination (Vendors/Internal Teams)
- 25% Monitoring, Documentation & Customer Communication
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