Senior ERP Analyst

Position Overview

The Senior ERP Systems Analyst serves as the functional and technical lead for the organization’s ERP platform, with primary responsibility for Infor LN (LN CE) configuration, optimization, stability, and continuous improvement across manufacturing and operational business processes. The role owns the lifecycle of ERP enhancements (requirements, design, configuration, testing/UAT, deployment, and post‑go‑live support), drives governance and change control, and partners closely with Integration, Data/Analytics, and PLM teams to ensure ERP processes, interfaces, reporting, and master data work together as a cohesive enterprise system.

• ERP Ownership & Functional Leadership (Infor LN / LN CE)
  • Lead ERP analysis and serve as subject‑matter expert for Infor LN (LN CE).
  • Own configuration, process design, and solution delivery across manufacturing, inventory/warehousing, procurement, planning (MPS/MRP), project execution, and finance‑adjacent processes.
  • Lead requirements gathering and process discovery; translate needs into functional specifications and system designs that prioritize scalability, standardization, and maintainability.
  • Configure and maintain LN parameters, master setups, and module settings; ensure system behavior aligns with internal controls and intended business processes.
• Manufacturing, Warehouse & Operational Enablement
  • Optimize ERP workflows supporting production execution, production orders, labor/material reporting, inventory accuracy, cycle counting, warehouse transfers, shipping/receiving, and multi‑site operations.
  • Partner with operations and process improvement stakeholders to reduce manual steps, eliminate workarounds, and improve visibility into production status, inventory position, and execution readiness.
  • Support connected shop floor and warehouse applications (e.g., SPS Job Control / Stock Control) by ensuring LN transactions, master data, and process steps support clean operational execution and accurate reporting.
• Planning, MRP Health & Supply Chain Process Improvement
  • Own continuous improvement of planning processes including MPS/MRP behavior, exception management, item planning parameters, supplier/lead‑time settings, and purchasing workflows.
  • Lead periodic MRP “health checks” and root‑cause analysis of planning outcomes.
  • Collaborate with procurement, planning, and finance stakeholders to improve controls and consistency for purchase order management, receipts, matching, and exception resolution.
• Master Data, Data Integrity & Controlled Mass Updates
  • Drive ERP data integrity by enforcing standards for item master attributes, routings, BOMs, calendars/resources, vendor lead times, and other critical master data required for planning and execution.
  • Manage controlled mass update/import procedures and limit risk through standardization, training, and permission discipline.
  • Partner with Master Data stakeholders and business data stewards to clarify data ownership and improve data quality at the source.
• Change Control, Testing & Release Readiness (Infor Governance)
  • Own ERP functional change management: coordinate configuration changes, testing evidence, UAT planning, approvals, cutover activities, and post‑release validation.
  • Develop and maintain test scripts, UAT checklists, and regression test approaches for core business processes.
• Support, Troubleshooting & Problem Management
  • Provide advanced troubleshooting and problem management for ERP issues impacting users and operations.
  • Partner with vendor support and consultants to resolve complex defects and expedite escalation with clear evidence and business impact analysis.
  • Improve supportability through knowledge articles, standardized troubleshooting steps, and “first response” procedures for common incidents.
• Security, Roles & Internal Controls (DEM Roles / Access Governance)
  • Support and maintain role‑based access designs and related security configurations, ensuring least privilege and appropriate segregation of duties.
  • Coordinate access changes with stakeholders and maintain audit‑ready evidence for role updates and approval decisions.
• Cross‑System Coordination (PLM, Integrations, Analytics)
  • Partner with…