SENIOR Analyst - Hobby

Division / Section

HOU MANAGEMENT

Monday - Friday 8:00 am – 5:00 pm, Occasional Weekend/Holidays* (
* Subject to change)

The HOU Management division provides strategic, regulatory, and operational leadership to ensure that William P. Hobby airport delivers a safe, efficient, and worldclass passenger experience aligned with the organization’s 5‑star global service mission. It oversees all customer facing aspects of the terminal environment, facilities, amenities, and ensures that operational systems meet the highest standards of functionality, readiness, and ambiance. This division is composed of the HOU leadership team responsible for all internal and external leadership and guidance.

The division also maintains safe and compliant operation of the Air Operations Area (AOA), directing daily airside activities, ensuring timely maintenance, and adherence of all federal requirements.

The purpose of this position is to provide high‑level analytical, administrative, and management systems support for HOU Management. The Senior Staff Analyst evaluates complex operational and regulatory issues, develops data‑driven insights, supports strategic planning and decision‑making that enhances the safety, compliance, and efficiency of William P Hobby. This role conducts advanced analysis, prepares executive‑level reports and recommendations, and assists in the development of policies, procedures, and operational initiatives.

This position enables management to effectively oversee programs, allocate resources, and maintain operational excellence across the division.

Candidates must be able to obtain all security required badge access including Custom Border Patrol access within six months from the hire date.

• Technical Competencies
  • Advanced Data Analysis & Reporting – Ability to collect, organize, and analyze operational data using tools such as Excel, Power BI, Tableau, and Smartsheet (Microsoft).
  • High Level Excel Proficiency – Comfortable with formulas, pivot tables, charts, and data validation with Excel, PowerPoint and Word.
  • Business Intelligence & Dashboard Development – Develops and maintains dashboards, visualizations, and automated reporting tools that support leadership decision‑making and regulatory oversight.
  • Technical Writing – Able to prepare clear summaries, reports, and documentation.
  • Financial & Resource Impact Analysis – Understands budgeting principles, cost drivers, and operational financial impacts; supports cost analysis and resource planning.
• Operational Competencies
  • Compliance Monitoring & Oversight Support – Helps track compliance issues and supports corrective action documentation.
  • Incident & Support Analysis – Assists with compiling and analyzing incident and emergency response data.
  • Process Improvement Support – Helps evaluate workflows and identify opportunities for efficiency.
  • Strategic Planning Support – Provides analytical input for divisional planning, resource allocation, and program development to support senior leadership priorities.
  • Cross Functional Coordination – Collaborates with operations, maintenance, safety, and regulatory teams to ensure alignment and effective execution of airside programs.
  • Quality Assurance & Data Integrity – Ensures accuracy, consistency, and reliability of operational and compliance data used for decision making and reporting.
• Behavioral Competencies
  • Attention to Detail – Ensures accuracy in data, documentation, and reporting.
  • Communication & Influence – Communicates complex information clearly and professionally; adapts messaging for senior leadership, technical staff, and external stakeholders.
  • Critical Thinking & Problem‑Solving – Approaches complex issues with structured analysis, sound judgment, and the ability to recommend practical, data‑driven solutions.
  • Adaptability & Resilience – Works effectively in a dynamic operational environment.
  • Initiative and Accountability – Proactively identifies needs, takes ownership of tasks, and follows through with minimal supervision.
  • Professionalism & Integrity – Handles sensitive information responsibly.

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