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Application Support Analyst

Job in Houston, Harris County, Texas, 77020, USA
Listing for: TATA Consulting Services
Full Time position
Listed on 2026-06-02
Job specializations:
  • IT/Tech
    IT Support, Cloud Computing
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Must Have Technical/Functional Skills

Skills required :

* Working knowledge of public cloud

* Demonstrated knowledge of Networking/Infrastructure

* Experience with KDB or other non-SQL databases

* Experience supporting public/private cloud-based, Java, or e-commerce applications a plus

* AWS certifications preferred (Cloud Practitioner, Architect, and/or Developer Associate)

* Working knowledge of Grafana and Tableau is a plus

Roles & Responsibilities

As a Technology Support III team member in the Equities Market Production organization, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability

* Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

* Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

* Monitors trading application stack and critical batch processing to ensure operational stability

* Engages regularly with business client services, infrastructure, and other stakeholders of supported applications

* Resolves day-to-day issues impacting the application stack, acting as the first point of contact for Technology and Business

* Creates, continuously improves, and maintains real-time monitoring dashboards for system operability and performance

* Manages the on-boarding of new businesses, clients, and applications to the team's portfolio

* Support on late night and weekends shifts on rotational basis Required qualifications, capabilities, and skills

* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

* Experience in observability and monitoring tools and techniques

* Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

* Undergraduate degree in a numerate subject (e.g. mathematics, engineering, computing science)

* Experience with Control M and Autosys Scheduler

* Experience developing and supporting applications built on Python, Java, or .NET framework

* Experience with relational databases and ability to write complex SQL queries

* Experience working with UNIX/Linux platforms - Red Hat Enterprise Linux (RHEL)

* Proficiency with incident and problem management bes t practices including resource coordination, stakeholder communication, root cause analysis, and incident post mortems Preferred qualifications, capabilities, and skills

* Working knowledge of public cloud

* Demonstrated knowledge of Networking/Infrastructure

* Experience with KDB or other non-SQL databases

* Experience supporting public/private cloud-based, Java, or e-commerce applications a plus

* AWS certifications preferred (Cloud Practitioner, Architect, and/or Developer Associate)

* Working knowledge of Grafana and Tableau is a plus

TCS Employee Benefits

Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:
Maternal & Parental Leaves.

Insurance Options:
Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.

Time Off:
Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $90,000 - $110,000 a year
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