Technology III - Mainframe production support/DB, MVS
Job in
Houston, Harris County, Texas, 77020, USA
Listed on 2026-06-02
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cloud Computing, Cybersecurity
Job Description & How to Apply Below
:
Category:
Technology Support
Job Schedule:
Full time
Posted Date: T21:20:34+00:00
Job Shift: Mid-Day
:
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in COMMERCIAL & INVESTMENT BANK - POST TRADE, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
* Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Experience with an IBM zSeries Mainframe environment.
* Knowledge of z/OS, JCL, TSO/ISPF
* Proficient usage and knowledge of DB2/Adabas and VSAM & utilities
* Knowledge of CONTROLM/CA7/Autosys scheduling and batch delivery
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Experience in observability and monitoring tools and techniques
* Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
* Basic knowledge of application development and its lifecycle
* Incident management from triage to root cause resolution.
Preferred qualifications, capabilities, and skills
* Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organizations that use these services
* Previous exposure to application support
* DYL
280/SAS/EZYTRIEVE
* Unix/Linux/Windows Distributed Application Support
* AWS cloud experience
* Experience managing projects and migrations
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