IT Network Administrator

A Network Administrator optimizes, secures, and maintains the organization’s IT infrastructure, including LANs, WANs, servers, and firewalls. Key responsibilities include installing hardware/software, troubleshooting connectivity issues, monitoring network performance, training users, and conducting data backups to ensure maximum uptime and security.

Job Description:

• Understand and assist with the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.
• Understand and assist with the administration and maintenance of the telephone system, including telephone switches and employee cell phones.
• Assists with the creation of new hire telephone and voicemail extensions, routing extensions to appropriate locations, and updating information as Innovator seating assignments change.
• Assists in supporting corporate applications, internal corporate servers, user desktops, etc. Assists with basic troubleshooting, backup, and archiving. Help install and improve computer software and network equipment.
• Create network and email accounts for new users. Set up computers for new users and ensures delivery of equipment to users.
• Updates company phone lists and email address books.
• Help answer all trouble calls/emails and enter work orders into our tracking software.
• Assists in administering and maintaining local and web-based versions of our tracking software. Interacts with internal clients to resolve basic help desk issues, communicating in a professional manner while maintaining confidentiality. Provide responses to internal clients promptly.
• Assists with the inventory management of software licenses, software, hardware, and other IT supplies.
• Assists with the purchase of software, hardware, and other IT supplies. Promote responsible usage and care of corporate equipment.
• Must be able to lift 15 pounds and sustain prolonged periods sitting at a desk and working on a computer.
• Perform other duties as assigned.
• Knowledge of Microsoft 365, Azure, and Entra is required.

Send all inquiries and resumes  We look forward to hearing from you!