Senior Technology Specialist; HCM

The Senior Technology Specialist (IT) uses best practices and knowledge of internal or external issues to improve the technology discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the technology discipline. The Senior Technology Specialist (IT) solves complex problems and uses their discipline‑specific knowledge to improve their products or services.

The Senior Technology Specialist (IT) impacts a range of customer, operational, project, or service activities with the technology team and other related teams and ensures that they are working within the appropriate guidelines and policies.

Key Tasks and Responsibilities:

• Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document Management Systems (EDMS), including day‑to‑day technical operations
• Work closely with level 1 global support to resolve the issues and satisfy the requests of 1000+ EPC projects and 30,000+ global users. Many of these issues and requests are critical to a project’s schedule and profitability and must be handled promptly
• Engage resources from other IT areas as needed to meet the needs of the global user base
• Responsible for consolidating user functional requests and preparing development packages consisting of estimates, schedules, specifications, testing, and roll‑out plans
• Manage vendor relationships to keep a complex environment up to date with the latest releases ensuring applications are as secure as possible and providing users with the latest functionality improvements
• Work with cross‑functional teams as required to provide technical recommendations, find possible workarounds, and report root cause analysis
• Communicate issues and technical roadblocks effectively
• Working closely with the customer for the HCM track for various requirements
• Configure and present customized demonstration to address customer specific requirements
• Develop and maintain solution expertise, knowledge of developments and new releases in the HCM SaaS solution area

Essential Qualification and

Education:

• Minimum Bachelor’s degree in computer science, computer engineering, or related field or equivalent work experience. Oracle certification preferred
• 5+ years of work experience with Oracle Fusion
• HCM Cloud Skills (Core HR, Recruitment Cloud ORC, Benefits, Talent Management)
• Excellent interpersonal, communication, organizational, and time management skills
• Strong technical skills background including HCM Data Loader, HSDL, HCM Extracts, Fast Formulas, Oracle SQL, OTBI, OBIEE, BI Bursting Reports
• Self‑starter, works independently with minimal supervision, is proactive, and learns quickly

• Client Facing Experience, Exposure to Implementation projects
• Experience with various aspects of Oracle HCM implementation including requirements gathering, fit or gap analysis, functional design development, user acceptance testing, training and deployment activities
• Good to have:
  Knowledge on HCM Rest API