Network Supervisor

Job Title

Network Supervisor

Education

Bachelor's Degree

Location

Houston, - Houston, TX 77032 US (Primary)

Career Level

Experienced (Non-Manager)

Category

Information Technology

Job Type

Permanent

Job Description

About PSA/BDP International:

PSA/BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in 1966 by Richard Bolte Sr. with global headquarters in Philadelphia, Pennsylvania. Now, BDP employs more than 5,400 people worldwide and operates freight logistics centers worldwide through a global network of wholly owned offices, joint ventures, and affiliates in 133 countries.

PSA/BDP serves more than 5,000 customers, including some of the world's leading multinational companies. Clients include:
Arkema, Dow, DuPont, HARMAN, The Hershey Company, and more.

This role reports to the Director of IT Infrastructure. The Network Supervisor implements, maintains, and supports the PSA/
BDP International global network infrastructure. Will handle daily operational work as well contribute and direct team tactical and strategic direction. This role is responsible for supervising multiple infrastructure resources in areas of operations and initiatives that align with IT strategy.

The Network Supervisor integrates current architectures, creates technical documentation, oversees implementation of technology, be an individual contributor relating to architecture and engineering deliverables, and ensures the operations of network infrastructure technology.

This individual will also be responsible for infrastructure services across the enterprise at multiple data centers, coordinates responsibilities and collaborates among other managers and teams and supporting all operating units in technology matters.

Network Supervisor will provide leadership, direction, and technical oversight for Network Engineers (4 or more Engineers/Administrators).

Responsibilities:

Reports to the Infrastructure Director and works with the rest of the group leaders in the organization to achieve common goals.

Is responsible for support and operations for the team and platforms they are responsible for and ensuring service levels are met.

The position requires the ability to lead and mentor team members in the lifecycle support of the network and the associated management systems, while working with operations teams to improve system availability and efficiencies.

Develops network architecture designs, studies and plans; supports design, test readiness, and operational readiness reviews.

Develops, implements, and manages network engineering processes including configuration management and design standards to ensure compliance, relevancy, and sustainability.

Proactively researches and evaluates tools and technologies, as appropriate, to the network environment, while developing solutions to increase performance and lower the total cost of ownership.

Performs capacity planning of the network by monitoring and analyzing network, performance, and availability.

Provides Tier III escalation / technical engineering support by providing trouble resolution of the network infrastructure, and off-hours support when needed.

In depth implementation and troubleshooting experience of networks using concepts/protocols such as BGP, EIGRP, MPLS, DMVPN, VPNs and emerging concepts such SD-WAN.

Experience configuring various network devices and services (e.g., Cisco routers, Cisco Nexus Data Center switches, Cisco ASA firewalls, Palo Alto Firewalls, Net Scaler, VPN, QoS, Voice and Extreme Wireless systems).

Performs network maintenance and system upgrades, including service packs, patches, hot fixes and security configurations.

Experience with LAN and datacenter technologies such as Ethernet, Spanning Tree Protocol, First Hop Redundancy protocols.

Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

Monitors work incidents/requests coming through the ITSM system related to the network queue.

Coordinates and managers vendors and other IT personnel for problem resolution.

Adheres to internal standards, policies and procedures.

Exemption Type

Exempt (Salaried)

Job Requirements

Education and Experience:

Network focused, and a minimum of 12+ year's relevant networking experience

Licenses /

Certifications:

CCNA required. CCNP, CCDA/CCDP

Travel Requirements:

Travels: minimal, as needed. Percent of time: up to 10%

Knowledge / Skills / Abilities:

Language

Skills:

English & Spanish desired, Advanced level

Skills/Abilities:
Advanced level required

Computer

Skills:

Network Architecture and design experience.

Proven experience and success with enterprise class LAN, WAN, WLAN, architecture, design and implementation.

Proven experience with network capacity planning, network security principles, and general network management best practices.

Proven experience with network infrastructure security technologies and best…