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Client Service Specialist - Hybrid; Houston, TX

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Digital Insurance LLC
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Client Service Specialist - Hybrid (Houston, TX)
## Client Service Specialist - Hybrid (Houston, TX)
Apply locations:
Houston, TX (Hitchings) time type:
Full time posted on:
Posted Yesterday job requisition :
R8988

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join One Digital.
** Our Newest Opportunity:
** The Client Service Specialist is a dedicated and important Team Member in the overall Client experience. The CSS role is instrumental within the Team dynamic, focusing on functions and responsibilities that are designed to improve and enhance workflows, timeliness, and client responsiveness.
** Requirements:
*** Strong attention to detail
* Positive, can-do attitude
* Self-motivated, flexible and disciplined
* Ability to work independently as well as in team environment
* Excellent verbal and written communication skills
* Strong organizational skills
* Ability to thrive in fast-paced production environment
*
* Experience:

*** 3-5 years of applicable job experience required
* Proficient with Microsoft Office products, required
* Prior experience in broker agency or benefit administration firm, preferred
* Familiarity with insurance carrier websites, preferred
* Proven track record in customer service; preferred
* Bachelor’s Degree, preferred
* Familiarity with database applications, a plus
* Familiarity with Employee Navigator, a plus

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.

You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit:  is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel
** seen, valued, respected, and supported
** is fundamental to our core values and business goals.

One Digital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”).

A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. One Digital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New…
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