Microsoft Customer Engagement Supervisor

Responsibilities

• Implementation of Microsoft Dynamics 365
• Installation, training, upgrading, configuration, support, and documentation of 365
• Ability to work closely with technical staff to define and document user requirements and functional specifications
• Ability to provide Post‑implementation support (help desk)
• Provide onsite and offsite consulting services and support to Dynamics 365 clients; learn, utilize, and promote the RSM Project Implementation Methodology

• 5+ years of experience with Microsoft Dynamics 365
• Bachelor's Degree in Information Technology, MIS or equivalent

• Microsoft Dynamics 365 CRM certification is a plus
• Experience with Scribe is a plus
• SQL Server Reporting Services is a plus

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

Compensation Range: $95,400 – $192,000. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave);

domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre‑disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800‑274‑3978 or send us an email at