Business Analyst II

IAH1 USA Houston TX
1500 Rankin Road
Houston, TX 77073, USA

• Project Ownership:
  Take ownership of integration projects from initial planning through go‑live, validating and refining project plans while driving execution across all phases.
• Story Management:
  Create and maintain detailed Jira stories for the development team, ensuring work is clearly defined and stays ahead of team velocity to prevent delays.
• Team Coordination:
  Orchestrate activities across developers, operations teams, and client resources throughout the project lifecycle (discovery, development, testing, deployment).
• Agile Participation:
  Participate in daily standups with broader BA and developer teams, providing project updates and coordinating dependencies.
• Stakeholder Management & Communication
  • Status Reporting:
    Provide weekly project status updates to internal stakeholders (sales, account management) and clients, ensuring transparency and preventing communication gaps.
  • Client Engagement:
    Ensure client responsiveness during discovery and testing phases, escalating unresponsiveness or delays to appropriate stakeholders and management.
  • Scope Management:
    Identify and address scope misalignments early, working with clients to clarify requirements and involving sales and management when needed.
  • Risk Management:
    
    Proactively identify project risks, communicate concerns to stakeholders, and elevate issues to management with recommended solutions.
• Technical Analysis & Requirements
  • Gap Analysis:
    Perform detailed technical gap analysis of client requirements against system capabilities, identifying integration scope and complexity.
  • Data Mapping:
    Create field‑by‑field paper mappings for EDI transactions, XML, JSON, and text file formats that developers will use for implementation.
  • Requirements Documentation:
    Work with Client Solutions Managers to gather and document detailed integration requirements during discovery phase.
  • Developer
    
    Collaboration:
    
    Partner with the development team throughout the build phase to answer questions and clarify mapping specifications.
  • EDI Expertise:
    Leverage knowledge of EDI standards (ANSI X12, EDIFACT) and integration formats to design effective solutions.
• Quality Assurance & Testing
  • Operations Alignment:
    Secure operational team buy‑in and support for User Acceptance Testing (UAT) phase.
  • Testing Coordination:
    Coordinate UAT activities with clients and operations teams, ensuring proper test coverage before production deployment.
  • Quality Validation:
    Perform quality assurance testing on integration builds before production release.
• Process Management
  • Meeting Facilitation:
    Develop and lead internal and external meeting agendas, applying project standards consistently.
  • Documentation:
    Prepare reports, flow diagrams, and project documentation to support implementation and knowledge transfer.
  • Continuous Improvement:
    Review project outcomes and identify opportunities for process optimization.
• Other duties as assigned

• EDI Knowledge:
  Extensive understanding of EDI standards (ANSI X12, EDIFACT) and working knowledge of XML, JSON data formats.
• Data Mapping:
  Ability to translate business and technical requirements into detailed field‑by‑field data mappings.
• Project Management:
  Strong organizational skills with ability to manage multiple concurrent projects and maintain team velocity.
• Stakeholder Management:
  Proven ability to manage expectations, communicate proactively, and navigate competing priorities across multiple stakeholder groups. Logistics industry knowledge (freight forwarding, warehousing, customs brokerage).
• Problem‑Solving:
  Strong analytical skills with ability to identify issues early and develop solutions independently.
• Communication:
  Excellent written and verbal communication skills for both technical and non‑technical audiences.
• Agile Execution:
  Ability to work within agile frameworks, create actionable stories, and drive work to completion against target dates.
• Team
  
  Collaboration:
  
  Works effectively with cross‑functional teams while taking ownership of project outcomes.
• Judgment & Escalation:
  Demonstrates sound judgment in knowing when to resolve issues independently vs. when to elevate to…