It Support Technician Ii

Position: IT SUPPORT TECHNICIAN II
# IT SUPPORT TECHNICIAN IIHouston, Texas, USPosted On:08-Jun-2026

Job Code:

Department:

INFORMATION TECHNOLOGY SUPPORT - OPERATIONS Salary:$70,000 - $95,000

Share this Job:

Turn On Job Alerts Apply
*
* Qualifications & Requirements:

*
* * Associates or Bachelor's Degree in Computer Science, Systems / Industrial Engineering, Business Administration, or related field.
* Minimum of 4 years experience in desktop support analysis.
* Must have strong communication and interpersonal skills.
* Good analytical and communication skills, sound judgment, and the ability to work well with others.
* Ability to translate technical terms into non-technical language.
* Ability to work in a fast-paced changing environment.
* Self-start that grabs responsibility and pushes for ways to improve the process flow.
* Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
** Indicators & Attributes for Success:
*** Ability to stay on task and follow through
* Attention to detail
* Safety conscious
* Customer/Client focus
* Positive attitude
* Prioritization & organizational skills
* Accountability* Ethical practice
* Strong team-player
* Ethical practice
* Patience* Flexibility
* Must be sensitive to Corporate needs, employee goodwill, and the business needs
*
* Primary Responsibilities:

*** Coordinates and provides IT Support for all computers of assigned location(s).
* Level 2 troubleshooting user issues with phones, computers, printers, etc.
* Repairs software and hardware issues for users as they arise.
* Configures and deploys new equipment.
* Evaluates broken hardware and performs warranty repairs.
* Trains users on OS, application, phone, and mobile phone use as needed.
* Maintains asset list and other internal databases.
* Travels to regional offices on occasion to ensure users and IT needs are addressed.
* Manages projects as they arise.
* Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
** Working Conditions/Environment:
*** Operates in a professional and/or business casual office environment.
* Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphones.
* Evening and weekend work may be required as job duties demand.

Benefits
** Salary:
** Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.
** Benefits:
** At Liberty Energy, our total employee benefits include, but are not limited to, the following:
* Medical, Dental, Vision, Prescription Drug (Rx)
* Voluntary Life Insurance for Employee, Spouse, & Child(ren)
* Employee Basic Life and AD&D Insurance – Company Paid
* Short Term & Long Term Disability – Company Paid
* 401(k) or Roth 401(k) Retirement Plan, plus a company match
* Parental Leave
* Flexible Paid Time Off
* And many other benefits not listed here
#J-18808-Ljbffr