IT Program Coordinator - Bilingual Mandarin

Locations: Houston (8718)
Business Units: Central
Job Classification: Exempt
Summary
We are seeking an organized and motivated IT Program Coordinator to support IT and digital transformation initiatives across North America.

This position serves as a key coordination point between North American teams and Asia-based headquarters, helping drive communication, project execution, and operational alignment across multiple IT programs.
The ideal candidate is bilingual in English and Mandarin Chinese, highly organized, detail-oriented, and comfortable working with both technical and business stakeholders in a fast-paced global environment.

Key Responsibilities

• Coordinate IT projects and initiatives across North American sites.
• Support communication and collaboration between North America and Asia-based teams.
• Organize and document project meetings, action items, and follow-up activities.
• Track project schedules, milestones, risks, and deliverables.
• Prepare project status reports, executive presentations, and meeting summaries.
• Assist with IT infrastructure, cybersecurity, enterprise systems, and digital transformation initiatives.
• Coordinate with internal teams, business groups, vendors, and external partners.
• Maintain project documentation and support project governance activities.
• Assist IT leadership with special projects and strategic initiatives.
• Occasional travel within North America may be required.

Basic Qualifications

• Bachelor's degree in Information Technology, Business Administration, Information Systems, Project Management, or a related field.
• 2+ years of experience in project coordination, project support, business coordination, IT administration, or related roles.
• Fluent in English and Mandarin Chinese (written and verbal).
• Strong organizational, communication, and multitasking skills.
• Proficiency with Microsoft Office, including PowerPoint, Excel, Word, and Teams.
• Ability to work effectively with global teams across multiple time zones.

Preferred
Qualifications

• Experience supporting IT, cybersecurity, infrastructure, or technology-related projects.
• Experience working in multinational organizations.
• Familiarity with project management methodologies and tools.
• Spanish language skills are a plus.

Why Join Us

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.

Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.