IT Service Desk Manager - Lead Incident & Asset Operations
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-06-12
Listing for:
Talos Energy
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, IT Project Manager
Job Description & How to Apply Below
Talos Energy in Houston seeks an IT Service Desk Manager to oversee daily IT Helpdesk operations, ensuring prompt resolution of technology incidents and work requests. This leadership role involves managing a team of six, guiding incident management processes, and maintaining customer satisfaction through effective communication.
The ideal candidate will possess a Bachelor's degree in IT or Computer Science, with 5+ years of service desk management experience and a strong customer service skill set. Knowledge of ITIL practices and operational reporting tools is critical.
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