Microsoft 365 Engineer

Our client is seeking a Microsoft 365 Engineer to work within their facilities located in Houston, TX, for an initial 6-month assignment.

The Microsoft 365 Engineer is responsible for the design, implementation, administration, and optimization of the organization's Microsoft 365 ecosystem. This role ensures secure, reliable, and efficient delivery of collaboration, identity, and productivity services across the enterprise, with a strong focus on governance, security, and operational excellence.

• Administer and support Microsoft 365 services, including:
• Exchange Online
• Microsoft Teams (collaboration, meetings, telephony)
• SharePoint Online & One Drive
• Microsoft Entra  (Azure AD)
• Manage tenant configuration, policies, and service health monitoring
• Design and maintain hybrid environments (if applicable)

• Implement and manage identity solutions using Entra :
• SSO, MFA, Conditional Access policies
• Identity lifecycle management and provisioning
• Integrate M365 with third‑party identity providers (e.g., Okta)

• Configure and manage M365 security capabilities:
• Microsoft Defender (Office 365, Endpoint, Identity)
• Data Loss Prevention (DLP), Insider Risk, eDiscovery
• Enforce governance and compliance policies aligned with regulatory requirements
• Monitor threats and respond to security incidents in coordination with SOC teams

• Optimize Teams, SharePoint, and One Drive for collaboration use cases
• Support enterprise rollout of new collaboration and productivity capabilities, including Microsoft Copilot for Microsoft 365, with responsibility for readiness, configuration, governance, and user enablement
• Drive adoption through best practices, documentation, and training

• Integrate M365 with Microsoft Intune and endpoint management solutions
• Configure device compliance, app protection policies, and secure access controls

• Serve as Tier 3 escalation for M365‑related incidents and issues
• Perform root cause analysis and implement permanent fixes
• Automate operational tasks using Power Shell, Graph API, and scripting

• Contribute to M365 roadmap and architecture decisions
• Evaluate new Microsoft capabilities and third‑party integrations
• Continuously improve performance, cost optimization, and user experience

• Microsoft certifications such as:
• Microsoft 365 Certified:
  Enterprise Administrator Expert
• Security, Compliance, and Identity certifications
• Experience with:
• Microsoft Defender suite
• Intune / Endpoint Manager
• Cross‑platform integrations (Okta, Cisco, etc.)
• Familiarity with Zero Trust architecture principles
• Experience with Copilot enablement, adoption planning, prompt guidance, or related Microsoft AI and Copilot certifications

• Strong troubleshooting and analytical skills
• Deep understanding of enterprise collaboration platforms, including Microsoft 365 productivity services and emerging AI capabilities such as Microsoft Copilot
• Experience with security frameworks and compliance controls
• Excellent communication skills for both technical and business stakeholders
• Ability to work in a fast‑paced, highly regulated environment

• Platform uptime and service reliability
• Security posture improvements and incident reduction
• User adoption and satisfaction with M365 tools
• Efficiency gains through automation and process improvement

• Collaborative IT and security team environment
• May require participation in on‑call rotation
• Works closely with infrastructure, security, and business teams