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Servicenow Developer/Admin; Part-time
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-06-14
Listing for:
The Jupiter Group, Inc
Part Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
Technical Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Part-Time Service Now Administrator / Developer
We are seeking a hands‑on Service Now Administrator / Developer to support and enhance an existing enterprise Service Now environment on an ongoing part‑time basis.
This role will focus heavily on platform enhancements, workflow improvements, troubleshooting, and operational support across multiple Service Now modules and user experiences.
Responsibilities- Build and modify Service Now catalog items
- Update UI Policies, Business Rules, Client Scripts, and workflows
- Support Flow Designer enhancements and troubleshooting
- Modify workflow‑driven notifications and approval processes
- Troubleshoot Service Portal behavior, state transitions, and portal widgets
- Support inbound email actions, assignment logic, and production issue resolution
- Assist with Demand Management and custom workflow enhancements
- Modify Service Operations Workspace forms and UI behavior
- Partner with internal teams on ongoing platform improvements and support needs
- Strong Service Now Administration and Development experience
- Hands‑on experience with Service Catalog, Flow Designer, UI Policies, and Business Rules
- Experience supporting Service Portal and Workspace customizations
- Experience troubleshooting workflows, notifications, approvals, and inbound actions
- Comfortable supporting existing enterprise Service Now environments
- Demand Management / PPM experience
- Experience working in operational support and enhancement environments
- Strong communication and troubleshooting skills
Houston preferred
Engagement TypePart-Time / Ongoing Support
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