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Servicenow Developer​/Admin; Part-time

Job in Houston, Harris County, Texas, 77246, USA
Listing for: The Jupiter Group, Inc
Part Time position
Listed on 2026-06-14
Job specializations:
  • IT/Tech
    Technical Support, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Servicenow Developer/Admin (Part-time)

Part-Time Service Now Administrator / Developer

We are seeking a hands‑on Service Now Administrator / Developer to support and enhance an existing enterprise Service Now environment on an ongoing part‑time basis.

This role will focus heavily on platform enhancements, workflow improvements, troubleshooting, and operational support across multiple Service Now modules and user experiences.

Responsibilities
  • Build and modify Service Now catalog items
  • Update UI Policies, Business Rules, Client Scripts, and workflows
  • Support Flow Designer enhancements and troubleshooting
  • Modify workflow‑driven notifications and approval processes
  • Troubleshoot Service Portal behavior, state transitions, and portal widgets
  • Support inbound email actions, assignment logic, and production issue resolution
  • Assist with Demand Management and custom workflow enhancements
  • Modify Service Operations Workspace forms and UI behavior
  • Partner with internal teams on ongoing platform improvements and support needs
Required Experience
  • Strong Service Now Administration and Development experience
  • Hands‑on experience with Service Catalog, Flow Designer, UI Policies, and Business Rules
  • Experience supporting Service Portal and Workspace customizations
  • Experience troubleshooting workflows, notifications, approvals, and inbound actions
  • Comfortable supporting existing enterprise Service Now environments
Preferred
  • Demand Management / PPM experience
  • Experience working in operational support and enhancement environments
  • Strong communication and troubleshooting skills
Location

Houston preferred

Engagement Type

Part-Time / Ongoing Support

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