Network Analyst III

Responsibilities

Under direction, provides configuration and implementation assistance with the Logic Monitor application. The application will monitor and provide alarms for the activities associated with Smart Grid, Telecommunications MPLS, and Corporate Network as well as point‑to‑point dedicated circuits.

• MIB translations – take alerts and translate the OID message into recognizable wording
• Create alert rules for devices, set priority and define escalation chain; this will define who and how the team is alerted
• Import vendor MIBs, translate device logs, and create the logs in the Logic Monitor application
• Provide support, testing, and troubleshooting to technical alerts by triggering alarms in the field (e.g., triggering an open door alert and verifying the corresponding message in the ticketing system)
• Alert matching – verify that alerts in the existing monitoring system (Open Text, Network Node Manager, NNMi) are also visible in Logic Monitor
• Create sites and add devices into the created sites (e.g., create a site associated to a substation name and add devices such as router, switch, power bank, radios, DPS, dehydrator, etc.)
• Effectively communicate project‑related problem status to leadership, team members, and Logic Monitor support groups
• Open trouble tickets and work with the Logic Monitor team for technical assistance beyond the expertise of the Network Control team
• Generate daily/weekly progress reports as needed or required
• Provide support, testing, and troubleshooting to the technical client base (Substation Operation, Security, Network Services, etc.)
• Read and implement technical white papers or Logic Monitor technical documentation and apply knowledge to application configuration

• Any combination of applicable education and Telecom/Network, network monitoring, network monitoring application administration experience
• Logic Monitor application experience a plus

The pay range is the lowest to highest compensation we reasonably, in good faith, believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.

We offer comprehensive benefits including medical, dental and vision insurance, HSA, FSA, 401(k), and life, disability and AD&D insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.