Systems & Applications Specialist; OBGYN

Position Summary

Provides entry-level technical support for software, applications, security, and systems issues to departments and users.

• Assists with the installation, configuration, maintenance and basic repair of IT equipment such as desktop computers, laptops, mobile devices, printers, and software.
• Performs basic troubleshooting for hardware and software issues, addressing common problems related to performance, connectivity, and security.
• Provides first‑level support to end users in assigned department, assisting with hardware and software inquiries and offering basic training on IT systems.
• Helps maintain IT inventory records, track equipment distribution, and assist with surplus and replacement tasks.
• Under supervision, conducts routine computer refreshes and software updates to ensure systems are current and secure.
• Provides initial support for specialized departmental systems and applications, working under supervision to resolve issues.
• Assists with managing and supporting Windows, MacOS and iOS devices, using essential tools to ensure compatibility with organizational standards.
• Offers essential support for medical devices, ensuring compliance with IT policies.
• Participates in rollouts, migrations, and upgrades under supervision.
• Performs other duties as assigned.

• Good communication skills both verbal and written.
• CompTIA A+ by Computing Technology Industry Association (CompTIA) preferred.

Associate's Degree required; may substitute required education with equivalent years of experience beyond the minimum experience requirement.

2 years of related experience required; may substitute required experience with equivalent years of education beyond the minimum education requirement.

Exerts up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.

This position is a security‑sensitive position pursuant to Texas Education Code 51.215, Texas Government Code 411.094, and Texas Business and Commerce Code 117.001(2).

A foreign adversary is a nation listed in 15 C.F.R.

Personnel in such positions will be routinely reviewed to determine whether criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure.

Employees must permanently reside and work in the State of Texas.