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Solutions Engineer

Job in Houston, Harris County, Texas, 77246, USA
Listing for: OpenLM
Full Time position
Listed on 2026-06-15
Job specializations:
  • IT/Tech
    SaaS Sales, Technical Sales, Sales Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Houston, United States | Posted on 06/10/2026

OpenLM is looking for a curious, technically-minded Technical Account Executive to join our US team. This is a hybrid role sitting at the intersection of presales, technical support, and customer business partnership. You will work directly with prospects and customers — understanding their engineering and IT environments, demonstrating our software license management platform, and ensuring their long-term success.

This is a growth role. Strong performers will be developed into Key Account Managers or Business Managers, taking ownership of strategic accounts and regional revenue targets.

What you will do
  • Run product demonstrations tailored to each prospect's technical environment (EDA, CAD, engineering software stacks).
  • Respond to RFPs and technical questionnaires; prepare evaluation plans and proof-of-concept scopes.
  • Partner with the sales team to qualify opportunities and move deals through the pipeline.
Customer success & technical support
  • Serve as the primary technical point of contact for a portfolio of US accounts post-sale.
  • Troubleshoot license server issues, integration questions, and deployment challenges.
  • Conduct periodic business reviews and usage health checks with customer stakeholders.
Business & account development
  • Understand each customer's license optimization goals, IT governance requirements, and budget cycles.
  • Identify upsell and expansion opportunities; collaborate with account owners on renewal strategies.
  • Build relationships across IT, procurement, and engineering personas within customer organizations.
Requirements Required
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred; equivalent hands‑on technical experience will be considered.
  • 0–3 years of experience in a technical sales, solutions engineering, or support role (internships count).
  • Comfortable discussing technical topics — servers, networks, software licensing, or IT infrastructure.
  • Strong written and verbal communication; confident presenting to both technical and business audiences.
  • Self‑starter who can manage a pipeline, follow up diligently, and work independently across time zones.
Nice to have
  • Familiarity with software license management, EDA tools, CAD/CAM, or HPC environments.
  • Experience with CRM tools (Zoho, Salesforce, or similar) and sales pipeline management.
  • Exposure to enterprise SaaS sales cycles or B2B account management.
  • Second language is a plus — our US customer base spans global engineering teams.
Your growth path
  • Technical Account Executive:
    Presales, POC delivery, technical support, early account ownership.
  • Key Account Manager:
    Own a strategic account portfolio; renewals, expansions, executive relationships;
    Year 2–3.
  • P&L ownership for the US region; team coordination, partner strategy;
    Year 3+
Why OpenLM
  • Global impact — our platform is used by aerospace, automotive, defense, and R&D teams in 40+ countries.
  • Real ownership from day one — you will run POCs, lead calls, and manage accounts, not just shadow seniors.
  • Fast‑growing company with a flat structure — your ideas reach leadership quickly.
  • Remote‑friendly with a collaborative team across the US, India, Japan, and Europe.
  • Competitive base salary, performance bonus, for strong performers.
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