IT Help Desk Technician - Fast, User Support
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-06-17
Listing for:
Texas Southern University
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Texas Southern University is seeking an IT Help Desk Agent to ensure proper computer operation for end users. The role involves documenting and resolving help requests through various channels, requiring high customer service skills.
Responsibilities include troubleshooting issues, using remote desktop software, and providing exceptional support to faculty, staff, and students. Preferred qualifications include a Bachelor's degree in IT and experience with CCAAS contact center platforms.
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