Sr Project Manager - IT

Responsibilities

Lead with Impact:
Drive collaboration between business leaders and technology teams to align priorities and execute strategic technology projects. Be the go‑to person for navigating complex project phases, transforming agile work into actionable waterfall deliverables that meet business goals. Lead the planning, governance, execution, and successful delivery of complex enterprise technology programs and large‑scale business transformation initiatives across retail, digital and corporate platforms.

Portfolio and Executive Leadership:
Establish and lead program governance frameworks, steering committees, executive reporting cadences, and cross‑functional decision‑making processes to ensure alignment, transparency, and successful delivery across strategic initiatives.

Organizational Influence:
Influence strategic decision making, partner with senior technology and business leaders to prioritize initiatives, evaluate tradeoffs, resolve organizational roadblocks, and align delivery strategies with enterprise objectives.

Orchestrate Seamless Releases:
Take charge of software releases, crafting workflows and schedules to ensure everything runs smoothly. From QA to production, orchestrate deployments that deliver with precision and minimal downtime.

Monitor Success and Share Wins:
Deliver insightful updates to technical teams and executive stakeholders, highlighting achievements and course corrections where needed. Validate and align project artifacts with audit and security requirements.

Communicate with Influence:
Bridge the gap between technical project tracking and business‑level reporting, presenting meaningful insights and ensuring stakeholders stay informed at every stage.

Own the Metrics:
Own program financials including multi‑million‑dollar budget planning, forecasting, resource capacity management, vendor spend oversight, and ongoing cost optimization.

Change Leadership:
Lead through change, drive organizational readiness, change management, and adoption strategies for enterprise technology initiatives.

Results Oriented:
Manage end‑to‑end project life cycles with a focus on financial accountability, including budget planning, tracking actuals versus forecast, cost optimization, and rigorous schedule management.

Dependency and Risk Leadership:
Manage complex dependencies, coordinate interdependencies across multiple technology teams, vendors, and business units while proactively mitigating enterprise risks, escalations, and delivery challenges.

Lead cross‑functional teams across IT, product, and business operations. Manage vendor relationships, contracts, and service delivery for project work streams. Drive risk, issue, and change management to ensure project success.

Extremely organized and self‑motivated, detail oriented with a strong work ethic. Thrive in a fast‑paced, deadline driven environment. Strong relationship building skills with the ability to work with all levels. Comfortable working in a hybrid arrangement – in office 3 days a week.

• 8+ years of progressive experience leading complex enterprise technology projects and large-scale cross‑functional initiatives, preferably within retail, omnichannel commerce, or consumer‑facing organizations.
• Bachelor's degree in Management Information Systems, Business Administration, Communications or a related technical or business technology field.
• Experience with enterprise PPM and financial planning tools strongly preferred.
• Proven experience managing programs exceeding $1M+ budgets.
• Proven experience leading enterprise‑scale programs with multiple concurrent work streams, cross‑functional stakeholders, and distributed technology teams.
• Demonstrated ability to influence executive leadership and communicate effectively with both technical and non‑technical audiences, including VP and C‑level stakeholders.
• Experience driving strategic business transformation initiatives with measurable operational or customer impact.
• Experience establishing delivery frameworks, operational processes, KPIs, and reporting standards across large programs.
• Strong knowledge of Microsoft Office, Jira, Confluence, Planisware, AI tools.

Physical requirements:

Ability to sit and work at a computer keyboard for extended periods. Ability to stoop, kneel, bend at the waist, and reach daily.