Marketing Technology Administrator

Overview

The Marketing Technology Administrator serves as the primary technical resource for enterprise web platforms supporting corporate hospitality and restaurant brands. This role is responsible for administering and optimizing Sitecore and Bento Box CMS environments to ensure high-performing, compliant, and brand-consistent digital experiences. The position partners closely with marketing, IT, and external vendors to maintain website functionality, support content workflows, and uphold accessibility and data privacy standards.

A strong attention to detail, technical proficiency, and problem‑solving mindset are critical to success.

Duties and responsibilities include those listed below. Other duties may be assigned.

• Administer and maintain Sitecore and Bento Box CMS platforms, ensuring system performance, reliability, and uptime
• Manage user roles, permissions, and content workflows across CMS environments
• Implement and maintain website templates, components, and page layouts
• Ensure brand consistency and adherence to established web standards across all digital properties

• Perform routine system maintenance, upgrades, and troubleshooting for web platforms
• Monitor site performance and address technical issues impacting functionality or user experience
• Coordinate with IT teams and third‑party vendors on system integrations, enhancements, and issue resolution
• Support marketing initiatives by enabling efficient content publishing and campaign execution

• Ensure websites meet accessibility standards (WCAG/ADA compliance)
• Maintain compliance with data privacy regulations, including GDPR and CCPA
• Conduct regular audits to identify and resolve broken links, errors, and usability issues

• Bachelor’s degree in Marketing, Information Technology, Computer Science, or a related field (or equivalent work experience)
• Minimum of 3 years of hands‑on experience administering content management systems
• Direct experience with Sitecore CMS required;
  Bento Box CMS experience preferred
• Strong understanding of web technologies, including HTML, CSS, and basic Java Script
• Experience with web analytics tools (e.g., Google Analytics, Adobe Analytics)
• Familiarity with SEO best practices and website optimization techniques
• Demonstrated experience supporting ADA/WCAG compliance and accessibility standards
• Knowledge of data privacy regulations (GDPR, CCPA) as it relates to web platforms
• Strong troubleshooting, analytical, and problem‑solving skills
• Ability to manage multiple priorities in a fast‑paced, high‑volume environment

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities