SFDC architect

Technical Solution Lead For CRM Platform

Ownership of all technical aspects of a Salesforce Enterprise Service Cloud implementation, including custom code, systems integrations, 3rd party applications, and App Exchange products

Provide thought leadership in technical areas of expertise to promote a best of breed culture

Ability to research solutions, assess options, and formulate proposals for ways to solve requests from business partners

Manages and recommends changes to integrations between Salesforce and multiple other platforms and technologies

In collaboration with other team members, provide a vision for the CRM platform and identify gaps in business processes that could be addressed with Salesforce solutions

Identify skills and roles needed for technical projects and participate in vendor selection and/or hiring of team members

Technical and Solution Architecture

Directly accountable for the conversion of product requirements into an architecture and design that will become the blueprint for the solution being created

Lead conceptual and technical solution design for assigned features improvements to meet business requirements while ensuring compliance with established architectural principles, standards, and processes

Responsible for matching business process and automation requirements to the capabilities of Salesforce, including, but not limited to, managed and unmanaged packages, complex data model, integration, role hierarchy, sharing and security model

Develop end to end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc.

Perform hands-on configuration and development as needed, and roll-up your sleeves to resolve technical issues

Supervisory Responsibilities

May coach and mentor less-experienced analysts and act as team leader on systems projects

Present, communicate and articulate effectively to all levels of the organization (including technical and non-technical audiences, Senior Leadership, VPs and C-level executives

Architecting and designing frameworks

Development methodology

Completing design artifacts using UML

Project management and organizational skills

Vendor interactions skills; provide input to contract negotiations

Ability to resolve interpersonal and technical conflicts

Knowledge and understanding of prototyping and methods of implementation

Ability to provide input to business processes and translate them into technical requirements