Production Support Analyst

Job Title: Dev Ops Engineer/ Production Support Analyst

Location: Houston, TX

Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on.

• How to discuss production support activity at a high level including ITIL, monitoring, Dev Ops, SRE, and disaster recovery.
• How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk.
• How to write a basic computer program in Python, including user input, common data structures, and flow of control.
• How to use MySQL to perform CRUD operations on a relational database stored in a MySQL Server.

• Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math).
• A GPA of 2.75 or higher. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
• Ability to troubleshoot, taking an analytical approach to solve problems.
• Excellent spoken and written English communication skills.
• The right to work without needing visa sponsorship.

• In-depth, interactive training in small classes with graduates like you. Our training is created and delivered by industry experts who know your field inside out.
• An annual pay rise to reflect your progress.
• A flexible benefits package.
• Ongoing training and support.
• Valuable industry experience. Ultimately, a foot in the door to build your career in an in-demand niche.

The base pay rate for this position is $58,000. This pay rate represents mthree's good faith and reasonable estimate of the base pay for this role at the time of posting and based on the locations listed in the job advertisement. It is anticipated that qualified candidates selected for a placement will receive this pay rate as a starting salary once onsite with the mthree client, however, the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

The stated salary and benefits package will be received once the training in the mthree Academy has been successfully completed and the candidate starts on-site with the mthree client. Training durations vary depending on training pathways and will be disclosed during the recruitment process.

Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas.