PT Technician Hardware​/Software Pool; NW

PT Technician Hardware/Software Pool (NW) SUMMARY

Installs and repairs personal computer hardware.

• Install, modify, troubleshoot and repair personal computer hardware and software.
• Perform routine maintenance to ensure good operating conditions.
• Communicate with users to detect possible problems.
• Assist in the evaluation of new equipment to be supported by the Technical Support area.
• Maintain inventory to ensure maintenance and repair of computers.
• Perform regular hard drive clean up and maintenance.
• Maintain files for software documentation.
• Research and test new software packages.

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

Associate’s degree or certification in a related field required.

2 years directly related experience may be considered in lieu of required degree.

1 year recent experience in hard/software technical support required (HCCS experience is considered on a two for one basis).

• Demonstrated competencies in computer hardware/software installation and troubleshooting.

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements.

May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215.

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

• David Cross, Director EEO/Compliance, Title IX Coordinator
• Office of Institutional Equity
• PO Box 667517
• Houston, TX 77266
• or Institutional.
  
  Equity

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who require special accommodations to interview, should contact .