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VoC Platform & Insights Manager
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-17
Listing for:
NRG Energy, Inc.
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
IT Specialist
Job Description & How to Apply Below
NRG Energy is seeking a Manager, VOC Platform & Tools to oversee the health and governance of our Voice of the Customer ecosystem. You will manage the VOC survey platform, knowledge management platform, and support SharePoint/Teams infrastructure to ensure reliable programs, clean data, and actionable insights.
This highly cross-functional role partners with CX analysts, data engineers, IT, and business stakeholders to configure surveys, manage users and data integrations, and respond to ad hoc
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