Desktop Support Technician
Listed on 2026-07-20
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IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support
Overview
Location:
Houston, TX
Salary Range: $20.00-$23.00
Position: IT Support
Description:
Pay: $20.00–$23.00/hour (Depending on Experience)
Schedule:
Monday–Friday, 40 hours/week
Contract Length: 90 Days
Lofton Staffing is hiring a Desktop Support Technician I for a 90-day contract opportunity, which could turn permanent for the right person. We are seeking a hands-on IT professional with proven experience providing desktop support, technical support, PC imaging, hardware deployment, and end-user support in a professional environment.
This position is ideal for someone who has experience supporting business users, preparing and deploying computers, troubleshooting hardware and software issues, and maintaining IT equipment. The primary focus will be sorting and redeploying returned IT equipment, performing PC upgrades, and assisting with day-to-day IT operations. Based on experience and performance, this role may also assist with Level 1 helpdesk support, Microsoft 365 support, and basic AI/automation projects.
Responsibilities- Perform PC imaging, configuration, and deployment of desktop and laptop computers.
- Prepare, upgrade, and redeploy returned IT equipment.
- Install, configure, and troubleshoot Windows desktops, laptops, and peripherals.
- Provide Level 1 technical support and desktop support to end users.
- Troubleshoot hardware, software, connectivity, and application issues.
- Support Microsoft 365 applications, including Outlook, Teams, and Office products.
- Perform hardware upgrades, equipment replacements, and workstation setups.
- Maintain accurate IT asset records and equipment inventory.
- Document troubleshooting steps, resolutions, and equipment changes.
- Assist with IT projects, including technology improvements and basic automation initiatives.
- 1+ years of professional experience in Desktop Support, IT Support, Help Desk, or Technical Support.
- Proven experience performing PC imaging, computer deployment, and hardware troubleshooting.
- Strong knowledge of Windows operating systems (Windows 10/11).
- Experience supporting Microsoft 365 / Office 365 environments.
- Experience troubleshooting computers, printers, peripherals, and common software issues.
- Ability to diagnose technical issues and provide solutions independently.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
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