Hardware​/Software Technician; Part-time - Southwest College Pool

Hardware/Software Technician (Part-time) - Southwest College Staff Pool

Houston Community College (HCC) is composed of 14 Centers of Excellence and serves diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC offers associate degrees, certificates, workforce training, and lifelong learning opportunities.

Install and repair personal computer hardware.

• Install, modify, troubleshoot and repair personal computer hardware and software;
• Perform routine maintenance to ensure good operating conditions;
• Communicate with users to detect possible problems;
• Assist in the evaluation of new equipment to be supported by the Technical Support area;
• Maintain inventory to ensure maintenance and repair of computers;
• Perform regular hard drive clean up and maintenance;
• Maintain files for software documentation; and
• Research and test new software packages.

Associate’s degree or certification in a related field required. Two (2) years directly related work experience may be substituted in lieu of degree.

One (1) year recent experience in hard/software technical support (HCCS experience is considered on a two for one basis).

Demonstrated competencies in computer hardware/software installation and troubleshooting.

This job description may be revised upon development of other duties and changes in responsibilities.

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra Jacobson, Interim Director EEO/Compliance/Title IX Coordinator
Office of Equal Opportunity and Title IX

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.