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Support Specialist: Tech Troubleshooter Software Users
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-24
Listing for:
Navusoft LLC
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Navusoft LLC is seeking a customer-focused Support Specialist to serve as the primary contact for Navusoft platform users. You will investigate customer-reported issues, reproduce and validate software behavior, identify root causes, and determine whether issues relate to software functionality, configuration, or user training.
The role requires analytical thinking, attention to detail, and strong communication to document findings and guide customers through next steps while collaborating with
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