Business Analyst

Title: Business Analyst
Location: Houston, TX
Duration: long-term contract
Work Requirements: US Citizen, GC Holder, or Authorized to Work in the US

Development Business Analyst (BA/QA)

Key Responsibilities:

· Elicit and document requirements using Agile methodologies, tools, and techniques to articulate business needs; utilize AI tools to accelerate documentation, generate process summaries, and ensure consistency across requirements artifacts.

· Distinguish user requests from the underlying true requirements; leverage AI-powered analysis tools to identify patterns and surface hidden dependencies.

· Analyze and validate information gathered from multiple resources, reconcile conflicts and obtain stakeholder approval; use AI tools to perform gap analysis and impact assessment.

· Document current and future states using process map diagrams, cross-functional flowcharts and other supporting documentation; employ AI tools for process automation analysis, optimization recommendations, and diagram generation.

· Define testing strategy and requirements; create comprehensive test plans, test scripts, and test scenarios using AI tools to accelerate test case generation, identify edge cases, and ensure comprehensive coverage aligned with business requirements.

· Perform application testing activities including functional testing, regression testing, and user acceptance testing (UAT) to validate that solutions meet documented requirements and business objectives.

· Troubleshoot project deployment and environmental issues; perform root cause analysis and drive to resolution; use AI tools to analyze logs, identify patterns, and recommend solutions.

· Evaluate current business processes and system capabilities, identify opportunities (process or systems) and analyze potential solutions to support business goals and objectives using AI-powered analytics and benchmarking tools.

· Perform other duties as assigned to support business objectives and strategic corporate goals.

· Partner with and support various stakeholders to understand processes, systems, challenges and goals:

• Partner with the business to identify business needs, problems and opportunities using AI-assisted discovery techniques
• Partner with operations support team to ensure effective transition to support
• Define Quality Assurance requirements and acceptance criteria, execute test plans, manage user acceptance testing, and validate that solutions satisfy documented requirements
• Partner with internal development resources to ensure solutions meet business requirements

· Support a culture of continuous learning, including staying current with AI tools and automation capabilities relevant to BA and testing practices.

· Develop and champion IT project processes and procedures using Agile best practices and AI-enhanced workflow tools.

· Contribute to overall team effort by supporting other work not described here as required.

· Understand data conversions and help define data models; use AI tools to analyze data structures, validate mappings, and identify data quality issues.

Minimum Requirements:

· Bachelor's degree in Business, Engineering, Computer Science, MIS or other four-year related degree

· 5+ years of experience as a Business Analyst

· 2+ years of hands-on experience using AI tools in BA functions (e.g., requirements gathering, documentation, process analysis, or test automation)

· Proven experience creating test plans, test scripts, and test scenarios

· Demonstrated experience with application testing methodologies and tools (functional, regression, UAT)

· Advanced oral and written communication skills with strong ability to influence and work collaboratively with technical and non-technical stakeholders

· Strong understanding of Agile methodologies and the Software Development Lifecycle (SDLC)

· Experience with field service, construction, or industrial space

· Experience leveraging AI tools for documentation, analysis, and automation within software development projects

· Team player with aptitude to build and maintain positive and collaborative working relationships

· High attention to detail with strong analytical, critical thinking and problem-solving skills

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