Business Systems Analyst

* Are you ready to join a growing team?*

CTG is seeking a Business Systems Analyst III to support enterprise technology governance initiatives, with a strong focus on API governance, business analysis, requirements gathering, testing, and stakeholder collaboration. This role will work closely with business leaders, technology teams, cybersecurity, architecture, risk management, and software engineering groups to define standards, facilitate projects, and ensure compliance with governance policies and regulatory requirements.

Location: Remote

Duration: 12 Months

Key Responsibilities

• Support and enhance the organization's API governance program through documentation, standards development, and process improvement initiatives.
• Gather, analyze, and document business and technical requirements for moderately complex projects.
• Facilitate discussions between business units and technology teams to ensure alignment on project objectives and application changes.
• Develop functional specifications, test plans, test scripts, and execute testing activities, including User Acceptance Testing (UAT).
• Coordinate implementation activities and post-implementation reviews to ensure successful deployment of application enhancements.
• Identify governance gaps and recommend improvements to controls, policies, standards, and best practices.
• Collaborate with cybersecurity, architecture, risk, and software engineering teams on governance and compliance initiatives.
• Monitor project scope, regulatory requirements, and adherence to corporate technology standards.
• Research and analyze business and technical data to support solution design and decision-making.
• Mentor junior analysts and provide guidance on analysis methodologies and application functionality.

Required Qualifications

• Minimum combination of 4 years of higher education and/or business analysis, systems analysis, or operational analytics experience.
• Experience coordinating data gathering and data definition efforts across multiple business and technical teams.
• Experience facilitating discussions among cybersecurity, architecture, IT, risk, and software engineering stakeholders.
• Strong experience creating functional specifications, test plans, and testing documentation.
• Excellent analytical, problem-solving, and organizational skills.
• Proficiency with Microsoft Office and business productivity applications.
• Strong verbal and written communication skills.

Preferred Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
• Experience supporting API governance or broader technology governance programs.
• Experience drafting or implementing governance policies, standards, and controls.
• Knowledge of application development life cycles and integrated business systems.
• Ability to manage multiple projects and priorities simultaneously.
• Strong presentation and stakeholder management skills.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.