More jobs:
ServiceNow Lead
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-08-05
Listing for:
Veracity Solutions
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Service Now Lead
Location:
Houston, TX (Hybrid) - Need local candidates
Duration: 6+ Months contract
Service Now Certified System Administrator (CSA) & Certified Implementation Specialist – HRSD (CIS-HR)
Technical Skills
- 5-8+ years of Service Now experience with at least 5 years on HRSD implementations
- Strong expertise in HRSD modules, including Case Management, Lifecycle Events, Employee Service Center, Knowledge Management, HR Integrations.
- Hands-on experience with HR tools like Workday, SAP Success Factors, or Oracle HCM integrations.
- Proficiency in Service Now APIs (REST/SOAP), Integration Hub, MID Server, and Scripted Web Services.
- Strong scripting skills in JavaScript, Glide APIs, and Flow Designer.
- Knowledge of HRSD security models, role-based access (RBAC), and data privacy laws.
- Experience in Service Now Performance Analytics & Reporting for HRSD.
Soft Skills & Experience
- Strong analytical and problem-solving skills, with the ability to troubleshoot HRSD and integration issues.
- Experience working in Agile or ITIL-based environments.
- Excellent communication and collaboration skills to interact with HR and IT stakeholders.
- Service Now Certified System Administrator (CSA) & Certified Implementation Specialist – HRSD (CIS-HR)
- Lead and contribute to multiple end-to-end Service Now HRSD implementations, including designing and developing Case Management, Employee Service Center (ESC), Knowledge Management, and Lifecycle Events.
- Develop and configure HR service catalog items, HR workflows, and HR case flows based on business requirements.
- Create and manage HR services, HR templates, HR document management, and HR notifications.
- Customize and enhance HRSD functionalities while ensuring adherence to best practices
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