IT Asset Operations Deputy Site Lead – Shipping

• Lead and coach a small team by setting direction, delegating work, clarifying ownership, supporting transitions and creating a pragmatic culture that balances accountability, flexibility and trust.
• Partner with Shipping leaders, Fleet Technical, shipyard personnel, managed service providers, engineering and enterprise platform teams to align priorities, resolve blockers and maintain visibility on commitments and risks.
• Translate enterprise requirements into vessel realities, represent Shipping in cross-functional discussions and ensure solutions account for operational safety, support models, vendor dependencies, shipboard cyber, access and compliance activities.
• Coordinate issue triage, validate ownership boundaries and ensure application migrations, upgrades and support transitions are planned with awareness of vessel operations and business impact.
• Lead operational support and escalation for shipboard server, storage, network connectivity, vessel communications, business-critical applications and troubleshooting with shore teams and vendors during outages or degraded service.
• Coordinate end-to-end IT deployments for new vessels and major shipyard activities, including lab staging, shipment readiness, installation planning, on-site support, activity tracking, status reporting and team alignment.
• Support Shipping-specific infrastructure modernization, including server refreshes, Windows migrations, network architecture changes, lab moves and deployment readiness across multiple vessels.
• Serve as the Shipping focal point for technical change risk by validating vessel practicality and championing sequencing, testing and contingency planning to minimize operational disruption.
• Manage hardware logistics, asset movement, vessel deliveries and decommissions, equipment recovery, business data preservation and transition planning for retired, transferred or redelivered vessels.

• Bachelor's degree in Information Technology, Computer Science, Engineering, Maritime Operations, Cybersecurity, Business Technology or a related field, or equivalent practical experience in IT operations supporting safety-critical or distributed operational environments.
• Experience leading IT operations, infrastructure support, service delivery, technical change coordination or lifecycle management in a multi-stakeholder environment.
• Experience coordinating vendors, managed service providers, centralized platform teams and business stakeholders to resolve operational issues and deliver planned work.
• Working knowledge of infrastructure areas such as servers, storage, networking, endpoint services, communications services, business applications and operational support processes.
• Ability to translate enterprise IT, cyber, compliance and platform requirements into practical execution plans for vessels, shipyards or remote operating environments.
• Strong communication, prioritization and escalation skills, with the ability to balance vessel schedules, business impact, compliance needs and operational risk.

Demonstrates expertise in leading IT operations and infrastructure support within safety-critical environments, with a focus on translating enterprise requirements into practical execution plans. Proficient in managing multi-stakeholder coordination, technical change risk, and operational support processes for maritime operations.

• IT Operations Leadership
• Infrastructure Support
• Technical Change Coordination
• Vendor Coordination
• Operational Risk Management

• Information Technology
• Cybersecurity
• Infrastructure Management
• Service Delivery
• Lifecycle Management
• Operational Support Processes
• Server Management
• Networking
• Storage Solutions
• Business Applications

• Strong Communication
• Prioritization
• Escalation Skills

• Bachelor's Degree in Information Technology
• Bachelor's Degree in Computer Science
• Bachelor's Degree in Engineering
• Bachelor's Degree in Maritime Operations
• Bachelor's Degree in Business Technology

• Safety-Critical Environments
• Operational Safety
• Compliance Activities
• Vessel Operations
• Shipyard Activities