Business Analyst III

Business Analyst

We need a talented Business Analyst to fill a critical opening in our PSS (Passenger Service System) SHARES team. We are working to completely transform and modernize our PSS over the next several years, which will result in an industry leading platform. This a once in a career opportunity to rethink and shape our core PSS for years to come. Join us on a team that will work with a broad scope of dedicated individuals and influence decisions about the PSS of the future.

Responsibilities include but are not limited to the following:

• Establish and maintain strong relationships with key business and technology partners
• Work collaboratively with product owners, business partners, end users, architects, developers, eQE, scrum masters, and other analysts
• Analyze, gather, and document business processes and requirements
• Document scope and conduct business analysis for pivotal initiatives
• Analyze efficiencies and effectiveness of current solutions
• Assist in planning and design of solutions via requirements gathering
• Create workflow models and process maps based on input from multiple sources
• Prepare project documentation
• Identify problems and issues, and find solutions
• Self-motivated – if you don’t know the answer, you’ll reach out and find somebody who does
• Thrive in a hybrid waterfall-agile software delivery environment
• Break epics down into user stories, and author user stories and acceptance criteria
• Provide Agile team with context needed to understand broad scope of projects
• Multitask and concurrently work on more than one project

Qualifications

What’s needed to succeed (Minimum Qualifications)

• Bachelor’s Degree in Information Technology, Business Administration, Aviation, or related field or equivalent experience
• 2-5 years of IT and/or business experience, or any equivalent combination of experience, education, and/or training
• Working experience in airport or airline operations
• Experience in Agile methodology, including writing of user stories and acceptance criteria
• Experience using Microsoft Office tools, including Word, Excel, and Power Point
• Proficiency in Azure Dev Ops (ADO)
• Effective written and verbal communication
• Exhibit creativity and innovation
• Reliable, punctual attendance is an essential function of the position

Preferred Experience

• General knowledge of airline PSS systems, functionality, and industry standards
• Monthly or quarterly travel may be required.

Required Skills:

Dev Ops, Business Analysis, Azure, JIRA

Additional

Skills:

Azure Engineer, Agile Coach, Web / GUI Designer, Business Analyst

This is a high PRIORITY requisition.