Field Services Technician
Listed on 2026-08-22
-
IT/Tech
Network Administrator, IT Support, Systems Administrator, HelpDesk/Support
Career Opportunities:
Field Services Technician (20266)
Posting 20266
-Posted
08/19/2026
- Dept of Family & Protectve Svc
- Enterprise-Operating Field Svc
- Computer and Mathematical
- Not Eligible for Telework
- Other Locations (1) - Additional Shifts available (1) -b. $3000 - $4999 per month
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
- 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
- Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
- Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
- Optional dental, vision, and life insurance —at rates much lower than most private plans
- Flexible spending accounts for added tax savings on health and dependent care
- Employee discounts on things like gym memberships, electronics, and entertainment
Functional Title:Field Services Technician
Job Title:Systems Administrator II
Agency:Dept of Family & Protectve Svc
Department:Enterprise-Operating Field Svc
Posting Number:20266
Closing Date:09/02/2026
Posting Audience:Internal and External
Occupational Category:Computer and Mathematical
Salary Range:$4,020.33-$5,178.00
Pay Frequency: Monthly
Salary Group:TEXAS-B-19
Shift:Day
Additional Shift:Days (First)
Telework:Not Eligible for Telework
Travel:Up to 35%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility Location:
Job Location City:HOUSTON
Job Location Address:5425 POLK ST
Other Locations:Houston
MOS Codes: ,,,,8858,17C,17C0,17DX,17S,17SX,181X,182X,1B4X1,1D7X1,255A,255N
255S,255Z,25B,25D,26A,26B,26Z,514A,5C0X1D,5C0X1N,5C0X1S,681X,682X,781X,782X,784X,CTI,CTM,CTT,CWT
CYB
10,CYB
11,ISM,IT,ITS
Performs entry-level systems administration work. Work involves assisting with the upkeep, configuration, and reliable operation of systems. Installs and upgrades computer components and system software. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. The Systems Administrator job classification series is intended for employees that work directly with computer hardware and software, including installation, maintenance, and data recovery.
Employees typically install and update software, manage an agency’s servers, resolve problems with computer systems, evaluate and optimize a system for effective performance, add users to networks, manage desktop and mobile equipment, and provide routine automation.
The Field Services Technician (FST) is a customer service focused position that provides direct support to agency employees within a specific geographic area supporting various computer devices including tablets, cell phones and network equipment. The FST is responsible for monitoring the incident and request queue daily, resolving incidents within service-level agreement timelines and participates in IT projects to refresh computer equipment.
The FST promotes and conforms to all
security policies and procedures.
Essential Job Functions:- Customer Support (65%) Supports agency staff within a specific geographic area with hardware, software, network, and mobile device functionality including move/add/change assignments; provides Tier 1 customer support for assigned area, and documents activities and incident resolutions.
- Asset Management (15%) Maintains accurate inventory of agency computer equipment and completes all property inventory documentation.
- Project Management and Support (10%) Assists in the planning and implementation of Information Technology…
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