ERP Solutions Architect & Applications Expert

• Develops technical architecture, frameworks and strategies for a major application area, to meet the business and application requirements.

• Analyses and evaluates alternative technology solutions to meet business problems.

• Give technical guidance in relation to set-up requirements, configuration and customization of the technical application(s).

• Act as the highest point of in-house escalation for complex user issue problem diagnosis and resolution.

• Escalates to and works with vendor technical resources for problems that cannot be resolved in-house.

• Identifies the policies and requirements that drive out a particular solution.

• Ensures the integration of all aspects of technology solutions.

• Monitors industry trends to ensure that solutions fit with company’s direction.

• Responsible for review of Technical Applications software and hardware systems and data requirements as well as communications and response needs.

• Check and Review application documentation including procedures, process flows and instructions to support technical queries and workflow changes.

• Provide training, coaching and guidance to less experienced technical applications support staff.

• Continually Identify, pursue and implement improvements to the way the application(s) is configured and used.

• Acts as a specialist subject matter expert for a technical application.

• Specifies data requirements in a datacentric environment.

• Defines and configures workshare environments.

• Represent the company at external conferences and user forums and stay abreast of development with application(s).

Requirements

• Minimum ISCED Level 6 (Bachelors) or equivalent technical training in subject relevant to the application(s) supported e.g. drafting or engineering technology.
• Certified training or equivalent experience in one or more technical applications.
• Several years' experience working in a project execution environment.
• Able to assess client and contractual requirements and translate these into a project-ready environment.
• Fully conversant with all aspects of application configuration and ongoing project support.

Core Competencies

Demonstrates expertise in developing technical architecture and frameworks for applications, ensuring alignment with business requirements and industry trends. Capable of providing technical guidance, training, and support while managing complex user issues and enhancing application configurations.

Highest-signal resume keywords

• Technical Architecture Development
• Application Configuration
• Project Execution Experience
• Technical Application Expertise
• Client Requirement Assessment

ATS Optimization Keywords

Hard Skills

• Technical Architecture
• Application Configuration
• Data Requirements Specification
• Problem Diagnosis
• Technical Documentation Review
• Workflow Process Analysis
• Technology Solution Evaluation
• User Issue Resolution
• Integration of Technology Solutions
• Continuous Improvement Implementation

Soft Skills

• Coaching
• Guidance
• Communication

Certifications & Qualifications

• Technical Application Certification

Industry Keywords

• Project Execution Environment
• Engineering Technology
• Drafting Technology
• User Forums
• Industry Trends Monitoring