BSA ​/ Sr. Analyst, BSA

Posted Thursday, August 20, 2026 at 6:00 AM

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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feed stocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers’ needs throughout the 13 states in which we operate.

As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at  .

We are currently looking for an BSA / Sr. Analyst, BSA for our Houston, TX office.

• Research latest industry practices and technology trends related to enterprise applications - including Microsoft Copilot, SharePoint,Power Apps/Power Automate, FreshserviceITSM, Jira, and Contract Lifecycle Management (CLM) - toadvisebusiness owners and members of the IT organization.
• Elicit, analyze, specify, and validate the business needs of project stakeholders; including interviewing stakeholders and compiling user requirements to convey to development teams throughout all phases of the project.
• Gather and analyze data in support of business cases, proposed projects, and system requirements.
• Lead the definition, development, and documentation of business requirements,objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Serve in the role of Project Manager (PM) as needed,utilizing
  
  Boardwalk IT project management standards to plan, coordinate, and drive enterprise IT projects from initiation through delivery.
• Manage multi-stakeholder projects spanning multiple business areas, coordinating timelines, deliverables, and vendor relationships to ensure on-time, on-scope completion.
• Design, develop, and perform test plans and test cases to ensure that systems or applications function as specified.
• Apply proven communication, analytical, and problem-solving skills to ensure that project deliverables meet required specifications.
• Collaborate with business users and other team members to prioritize outstanding issues, enhancement requests, and projects on a routine basis.
• Participate in on-call support rotation, as required,for functional applications supported.
• Participate in the development, review, and delivery of application training materials; conduct training sessions as required.
• Assistin building an application support knowledgebase by documenting issues reported by users and associated resolution processes.
• Assistin conceptualization and development of solutions (hardware, software, processes) that support business requirements.
• Escalate support and project issues to IT management as they arise; perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Ensure all required system and compliance documentation is complete and accurate.
• Participate in the development and execution of business continuity processes as requested by senior team members.
• Other duties as assigned.

• Self-motivated and directed with…