Salesforce IT Manager

JOB DESCRIPTION

The Salesforce Administrator Manager is responsible for the oversight of all aspects of supporting, maintaining, and enhancing Salesforce and applications built on Salesforce Platform. This role will focus on establishing and aligning key efficiency metrics to drive business outcomes.

The Salesforce Administrator Manager is responsible for the oversight of all aspects of supporting, maintaining, and enhancing Salesforce and applications built on Salesforce Platform. This role will focus on establishing and aligning key efficiency metrics to drive business outcomes.

The successful candidate will: set high standards of performance for themselves and others; be professional;
Possess the ability to apply critical thinking skills and appropriate levels of professional judgement to different scenarios, self- starter with intrinsic motivation to keep their technical skills relevant and adopt the technologies to use at the company and maintain a proactive self- training mindset.

This position will report to the Director of Information Technology, MGT.

• Serve as a technical champion for Salesforce-driven transformation, innovation, and continuous improvement.
• Collaborate with business and IT stakeholders to support informed decision-making at the leadership level.
• Ensure Salesforce solutions comply with application regulations and standards, including SOX, ICFR, and US GAAP.
• Identify opportunities to optimize business processes and integrated applications.
• Work in close partnership with SAP S/4 and ancillary system teams to deliver a seamlessly integrated enterprise solution.
• Provide Subject Matter Expertise (SME) for Salesforce-related issues and initiatives.
• Perform ad hoc requests and other special projects as assigned.
• Collaborate with others and cross-functional department team members.

• Builds and Maintains Effective Relationships
• Develops Self and Others
• Builds Effective Teams
• Courageous, Accountable Leadership
• Business Acumen
• Drive for Results
• Customer focus
• Decision Quality

• Ability to maintain Company and employee confidentiality at all times and handle sensitive information to protect Company proprietary information in an appropriate manner.
• Highly developed business acumen with advanced analytical, interpersonal and project management skills.
• Intricate attention to detail and accuracy are imperative.
• Strong verbal and written communication skills with the ability to communicate and provide information to all levels outside and within the organization, including executive management with technical and non-technical experience.
• Strong time management skills required; ability to prioritize, reprioritize, multitask and be flexible.
• Excellent computer skills to include various business systems, external customer applications, and advanced experience in Microsoft Office (Excel, Word, PowerPoint).
• Ability to adapt and adjust in a fast-paced environment with tight deadlines.
• Ability to work under time-sensitive deadlines and maintain a calm and professional demeanor when adversity is encountered.
• Must be able to work independently, multi-task and prioritize under pressure and within timeline constraints.
• Proven team player with ability to work with colleagues at all levels, including senior management and peers.
• Manage IT team and develop IT professionals and other staff within the organization to ensure the day-to-day operations of all enterprise systems and achievement of projects.
• Regulatory and compliance-focused mindset
• Expertise as Salesforce Administrator, including a strong understanding of Salesforce configurations.
• Experience supporting integrations to SAP S/4 and other ancillary…