Network Operations

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

Our Network Operations team manages a large-scale network spanning the United States, Canada, and Mexico, supporting data center, field, campus, and operational technology (OT) environments critical to safe and reliable pipeline operations. We are seeking a Network Engineer to serve as the primary on-site network resource for TC Energy's Houston facilities. This role provides physical presence and hands-on support across two data centers, one corporate office, and a Gas Control work recovery center.

The successful candidate will perform day-to-day network engineering duties while developing into the team's subject matter expert for Versa SD-WAN. This role combines traditional network engineering responsibilities with a strong site-technician function - you are the hands and feet for Houston when remote resolution isn't possible. You will work closely with our Network Operations Center (NOC) in Canada, receiving escalations that require local physical intervention, while also contributing to network projects, maintenance, and SD-WAN evolution across the broader enterprise.

• Serve as the primary on-site resource for all Houston network facilities (two data centers, corporate office, and Gas Control work recovery center)
• Respond to hardware failures, outages, and escalations requiring physical intervention
• Perform rack-and-stack activities for network equipment installations and replacements
• Execute cable management, patching, and physical layer troubleshooting
• Process hardware RMA returns and coordinate replacements with vendors
• Provide console access for device recovery when remote management is unavailable
• Escort vendors and contractors requiring access to network infrastructure
• Maintain accurate physical documentation of network environments (rack elevations, cable records, port mappings)
• Configure, maintain, and troubleshoot Cisco routers and switches across data center, campus, and WAN environments
• Support and develop expertise in Versa SD-WAN platform administration, configuration, and troubleshooting
• Monitor network health and performance using Solar Winds Orion and respond to alerts
• Maintain network documentation and asset records in Netbox
• Support Sierra modem deployments and troubleshooting for remote connectivity
• Participate in network change management activities including maintenance windows
• Troubleshoot and resolve network incidents escalated from the NOC
• Support OT/SCADA network infrastructure on an as-needed basis when escalated
• Work with the NOC team (Canada-based) to receive and action escalations requiring Houston physical presence
• Collaborate with corporate network teams, server/infrastructure teams, and facilities management
• Coordinate with Gas Control operations staff regarding work recovery center network readiness
• Develop deep expertise in Versa SD-WAN with the goal of becoming the team’s subject matter expert
• Contribute to standard operating procedures, runbooks, and knowledge base documentation
• Participate in post-incident reviews and contribute to root cause analysis

• Minimum 4 years of experience in network engineering or network operations
• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field
• A combination of education, certifications and experience may be…