Financial Systems Functional Support Analyst

The Financial Systems Functional Support Analyst supports, maintains, and enhances the One Stream Corporate Performance Management (CPM) application and related finance processes. This position is well suited for an individual with a foundation in accounting, finance, financial systems, or business analysis who is interested in developing deeper functional and technical expertise within the One Stream platform.

The successful candidate will work closely with Accounting, Finance, and IT teams to support business users, troubleshoot application issues, document requirements, test enhancements, and help improve system functionality. This role offers an opportunity to learn and grow in areas such as consolidations, business rules, workflows, reporting, data validations, and other key components of the One Stream application.

• Partner with Accounting and Finance teams to understand business requirements and support processes within the One Stream application.
• Support day-to-day One Stream users by researching issues, answering questions, and coordinating issue resolution.
• Assist in documenting business requirements, enhancement requests, support procedures, and testing activities.
• Support month-end close, financial reporting, planning, forecasting, and account reconciliation processes within One Stream.
• Learn and support One Stream workflows, quick views, dashboards, Cube Views, metadata management, and data validation processes.
• Assist with testing system enhancements, configuration changes, upgrades, and production support activities.
• Develop an understanding of One Stream consolidation logic, business rules, and application functionality.
• Investigate and troubleshoot routine system issues independently and identify potential root causes before escalating when necessary.
• Coordinate with IT and technical resources regarding integrations, data movement, system updates, and production support issues.
• Assist with metadata, workflow, reporting, and configuration updates following established change management procedures.
• Participate in recurring meetings with Accounting and Finance teams to review support tickets, prioritize enhancements, and communicate project status.
• Create and maintain user documentation, training materials, and knowledge articles.
• Identify opportunities to improve business processes, reporting efficiency, and user experience within One Stream.
• Other duties as required.

• Bachelor's degree in Business, Finance, Accounting, MIS, Data Analytics, Computer Science, or related field; equivalent work experience will be considered.
• 3-6 years of experience in finance, accounting, financial systems, business analysis, reporting, application support, or a related field.
• Working knowledge of accounting, financial reporting, close processes, planning, forecasting, reconciliations, or related finance functions.
• Strong analytical and problem-solving skills.
• Demonstrated ability and desire to learn new systems, technologies, and business processes.
• Ability to investigate issues, perform basic root-cause analysis, and work through system-related problems independently.
• Strong communication and interpersonal skills with the ability to work effectively with both business and technical teams.
• Experience supporting business users, documenting requirements, testing system changes, or coordinating issue resolution.
• Intermediate to advanced Microsoft Excel skills.
• Regular and reliable attendance.

• Experience with One Stream CPM or other Enterprise Performance Management platforms such as Oracle EPM, Hyperion, HFM, FCCS, Essbase, FDMEE, or similar financial systems.
• Exposure to financial consolidations, financial reporting,…