L1 Helpdesk
Listed on 2026-09-20
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description
An employer in the Houston, TX area is seeking a Helpdesk Technician to join their Infrastructure team. This role will be supporting the entire organization of about 500 employees from c-level executives to staff level corporate and operational employees. This individual will be supporting both the company's corporate headquarters and operation sites. On a daily basis, this person will be performing troubleshooting and technical support for hardware and software including O365, InTune, Azure, printers, networks, etc.
This person will be primarily servicing users in the office in person.
This is an hourly role paying between $25 - 30 / hour
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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- Experience with Imaging and configuration of laptops for deployment
- Swap existing Windows 10 devices with new Windows 11 laptops
- Verify device functionality and user readiness
- Track equipment and maintain accurate deployment records
- Provide basic end-user support during device exchanges Other IT support Experience
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