Trading Support – Power & Gas

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices:
Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.

We are looking for a Junior & Senior Trading Application Support Analyst to join a major Energy Trading organization in Houston.

This role requires a strong functional expertise across the Front-to-Back Office chain, combined with solid production support experience. You will act as a key interface between business users and IT, ensuring the stability and proper functioning of a vendor trading platform.

• Provide advanced L2 production support on the trading platform
• Act as a functional expert on Front-to-Back workflows and trading processes
• Handle complex functional incidents and business issues with high autonomy
• Analyze, prioritize, and resolve production issues impacting trading activities
• Serve as a primary point of contact for Front Office, Risk, and Operations teams
• Translate business issues into actionable analysis and coordinate with IT teams
• Investigate and resolve trade lifecycle issues, including:
• Trade capture & validation
• Confirmations
• Scheduling / logistics
• P&L and risk discrepancies
• Settlements and invoicing
• Perform data analysis and reconciliation to identify root causes of breaks
• Lead or contribute to root cause analysis (RCA) and implement corrective actions
• Ensure consistency across systems (trading platform, ETRM, risk, accounting, interfaces)
• Coordinate with external vendor support (tickets, escalations, follow-ups)
• Participate in release cycles (UAT support, validation, production rollout)
• Maintain and enhance support documentation (runbooks, functional procedures)

• Strong functional expertise in trading environments (mandatory)
• Proven experience in Application Support (L2) within Front-to-Back Office ecosystems
• Deep understanding of trade lifecycle and associated workflows
• Experience supporting Energy Trading or Capital Markets activities (Power, Gas, LNG, Oil or derivatives, FX, Fixed Income, Equity)
• Ability to analyze complex functional issues and interact with business stakeholders
• Strong ownership, reactivity, and problem‑solving mindset
• Excellent communication skills, with the ability to interface directly with traders and senior users

• Experience with ETRM / CTRM platforms (Endur, Allegro, Orchestrade, etc.)
• Knowledge of scheduling / ISO-RTO operations
• Working knowledge of SQL / data analysis