Business Application Specialist, WMS

• Serves as primary technical support for applications, such as Warehouse Management Systems (WMS).
• Serves as expert on warehouse management system (WMS) logic and functionality.
• Ensures system integrity, including setup and control processes.
• Supports troubleshooting, maintenance, and optimization of existing software applications.
• Interfaces with Operations staff to review issues or changes. Provides regular communication to Operations and internal departments regarding operational issues, process flows, customer requirements, etc. Includes analysis, insight, and recommendations.
• Coordinates with other departments to resolve site technical issues impacting application use. Ensures issues are being addressed and resolved in a timely manner.
• Investigates and recommends new technologies and information systems appropriate for the company, where applicable.
• Work with system providers or other departments to obtain costs for system enhancements.
• Identifies application improvement opportunities. Designs, develops, tests, and implements changes or fixes for improving service levels, reducing costs, and providing operational enhancements.
• Assists in developing standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements changes or fixes.
• Conducts feasibility analyses on application solutions, processes, and equipment.
• Monitors system performance. Performs maintenance and backups as needed.
• Supports customer facing integration and implementation projects.
• Manages action items between Crane and systems vendors.
• Participates in sales calls and future opportunities in the Contract Logistics pipeline.
• Creates and maintains processes and procedures which are rolled out to local, regional, and global accounts as they relate to systems.
• Creates and maintains application support documentation.
• Continued learning of application capabilities, configurations, limitations, etc. Continued learning of industry trends, client requirements, other applications available to support operations, etc.
• Other duties as assigned.

• Strong problem-solving and analytical ability.
• Strong verbal and written communication skills.
• Knowledgeable of warehouse operations and freight/logistics optimization.
• Excellent planning, time management, collaboration, decision making, organization, and presentation skills.
• Ability to develop and document processes and procedures.
• Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers.
• Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism.
• Strong knowledge of Microsoft office, especially Excel.

• Bachelors Degree in Business Administration or related field required.
• Minimum 2 years related experience.
• Minimum 1 year industry experience preferred Preferred.

• Talking, hearing and using hands to operate computer equipment.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• Job may require extended sitting or standing, use of standard office equipment.
• Job may require punctual attendance and regular presence on-site at the assigned work location.

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Em…