Technical Consultant

Team Dynamix is seeking a sharp, quick-learning, and well-polished Technical Consultant to join our growing team. In this role, you will define, manage, and execute the technical aspects of automation and integration for our software solutions - working directly with customers to design, build, and maintain integrations while delivering high-impact consulting services. This remote opportunity is ideal for candidates with strong technical expertise, customer-facing experience, and a passion for solving complex problems through innovative technology.

• Design and build solutions using Team Dynamix products like iPaaS and Conversational AI for Team Dynamix clients.
• Design, build, and maintain automations and integrations between Team Dynamix solutions and client systems.
• Train customers on iPaaS best practices and automation strategies.
• Gather and document integration and automation requirements, collaborating closely with clients to validate solutions.
• Configure, test, and optimize integrations to ensure high-quality performance and reliability.
• Identify innovative ways to apply automation and technology to solve customer challenges.
• Provide proactive technical support and problem resolution to ensure customer satisfaction and minimize downtime.
• Serve as a technical resource to other members of the Professional Services team.
• Manage work effectively and multitask across multiple client assignments.
• Provide timely and accurate project updates to management.
• Contribute to knowledge base content and best practices to support both customers and internal teams.
• Assist in improving service delivery processes to maximize efficiency and resource utilization.

• Bachelor’s degree in a related field of business or equivalent work experience.
• 1–3+ years of experience in professional services, consulting, solutions engineering, or solution automation in SaaS environments.
• 3+ years of experience working directly with customers in a technical environment.
• Strong understanding of enterprise integrations, APIs, and web services.
• Experience working with iPaaS platforms or no-code/low-code automation tools (preferred).
• Exposure to or hands-on experience with programming languages such as Java, JavaScript, Python, or Power Shell.
• Curious, energetic, and passionate about solving business problems with technology.
• Highly skilled communicator who can effectively engage both technical teams and executive stakeholders.
• Strong project management, organizational, and multitasking abilities.
• Enjoys teaching, consulting, and continuous learning.
• Ability to translate business needs into creative, scalable technical solutions while building trusted client relationships.
• Flexible and adaptable, able to shift between advisory, consulting, and support roles as needed.
• Experience with conversational AI or virtual service agent technologies (a plus).

• Competitive compensation that reflects employees’ skills and contributions.
• Comprehensive health insurance plans.
• Wellness programs that promote physical and mental well-being.
• Traditional and Roth 401(k) savings options with company match.
• Remote-first with flexible working hours.
• Prioritized work-life balance, with 15 observed days off in addition to PTO.
• Family-friendly policies including paid parental leave.
• Paid life insurance, short-term, and long-term disability insurance.
• Regular acknowledgement of achievements with recognition programs.
• Counseling services and resources for personal and professional challenges.
• Transparent communication about company goals, strategy, and performance.
• Regular feedback sessions and performance reviews.
• Anti-bias and anti-harassment training programs.
• Trust and autonomy in decision-making within your role.
• Work environment that encourages…