Senior Consultant - Tech & Impl L1

Job Title:

SENIOR CONSULTANT - TECH & IMPL L1

City:
Houston

State/Province:
Texas

Posting

Start Date:

10/1/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

For additional information, visit us at

Job Description:

• Candidate should have industry experience in providing Level 1 and Level 2support.
• Should be able to handle day to day production issues
• Strong knowledge of ITSM processes
• Should be able to communicate with German users in English effectively
• Experience in execution/documentation of SOP’s
• Basic support/monitoring experience on Enduris a MUST
• Should be able to conduct Root cause analysis for recurring issues independently
• Experience in handling escalations and follow pre-defined guidelines and processes
• Candidate with experience in Energy Trading & Risk Management domain and processes is a plus
• Experience with Tools – BaseIT / JIRA/ ADO /datadog
• Should be able to translate business requirements/production issues into ITsupporttickets for L2/L3
• Should be able to create reports in Power Bi
• Experience in managing Level 1/2supportin 24X7 model
• Hands on experience in managing/reporting of SLA’s

Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives
Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported
Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of:
Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives
Knowledge Management - Number of Assets owned and contributed to Consulting Central

Mandatory

Skills:

ETRM Energy Trading and Risk Management.

Experience:

5-8 Years.

The expected compensation for this role ranges from $60,000 to $135,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or…