IT Project Lead, Operations

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Full Time Technical Houston, TX, US

The IT Project Lead, Operations serves as a senior individual contributor within Nexus Health Systems' Information Technology Project Management Office (IT PMO). The role is the non-clinical counterpart to the IT Project Lead, Clinical Informatics, anchoring project delivery under the Information Technology Governance Board (ITGB) and pairing hands-on infrastructure engineering fluency with formal project management discipline to own enterprise technology initiatives from intake through closeout.

As a customer-facing representative of Corporate IT, the role builds stakeholder confidence with executives, facility administrators, and operational leaders across all Nexus facilities that the IT department can plan, communicate, and deliver on its commitments.

• Own assigned enterprise IT initiatives end to end, accountable for scope, schedule, budget, risk, and stakeholder alignment from intake through closeout.
• Lead delivery of non-clinical technology initiatives including infrastructure rollouts (phone system deployments, wireless and WAP replacements, voice recording, enterprise dashboards), physical security and badge access projects, platform migrations, and enterprise system integrations.
• Coordinate multiple concurrent projects within larger programs spanning one or more IT functions, balancing competing priorities, resource capacity, and timelines across project teams.
• Develop budgets and resource allocation plans for assigned initiatives in accordance with approved plans and specifications; track progress against established plans and recommend alterations to PMO and IT leadership.
• Develop and maintain project artifacts including charters, workplans, RACI matrices, RAID logs, risk registers, change logs, and post-implementation reviews in accordance with Nexus documentation standards.

• Apply hands-on infrastructure engineering experience to translate technical scope into credible workplans, dependency maps, and acceptance criteria for initiatives spanning the Nexus enterprise technology environment.
• Partner with the Senior Platform & Infrastructure Engineer, Senior Data Engineer, and service delivery staff to validate technical approach, sequencing, and cutover plans; hands-on build and configuration remain with engineering staff.
• Assess the downstream impact of engineering decisions on schedule, budget, end-user readiness, and facility operations, and adjust delivery plans accordingly.
• Help the engineering team keep technical and process documentation current for systems affected by assigned initiatives.

• Attend and present at the weekly Information Technology Governance Board meeting as a standing, mandatory participant, providing initiative status, flagging risks and blockers, and securing approvals for scope, budget, or timeline changes.
• Support ITGB operations including agenda input, project intake review, decision documentation, and follow-up tracking.
• Partner with the Director of IT Business Operations to standardize and continuously improve governance processes, decision-making frameworks, and intake criteria.

• Develop executive-level project status reports, portfolio dashboards, and briefing materials for IT and Operations leadership; communicate technology changes clearly to technical and non-technical audiences.
• Coordinate with vendors, consultants, implementation partners, and…