Program Management Underwriter

Reports To: Director of Program Management

Employment Type: Full Time, Remote

Hadron Specialty Insurance and Hadron UK (A-/VIII A.M. Best-rated carriers domiciled in Arkansas and the UK, respectively) provide capacity to enable specialty underwriters and risk capital partners to thrive in a data-centric and niche risk marketplace. As a modern, technology-enabled hybrid insurance carrier, we combine underwriting expertise with operational agility to deliver tailored insurance programs. Hadron partners with MGAs, captives, and other intermediaries to develop niche insurance products that meet the evolving needs of businesses across various industries.

Our commitment to transparency and data to build sustainable, profitable programs for our partners is at the core of our business.

The Program Management Underwriter will be responsible for driving our due diligence process, monitoring performance, and implementing corrective actions to maintain underwriting excellence across delegated authority programs. Working closely with the Director of Program Management, this position serves as the primary contact for Hadron’s MGA partners and ensures alignment with company standards while adapting to specific surplus lines market requirements. This role is essential to Hadron's strategy of partnering with specialty underwriters and risk capital partners to thrive in a data-centric and niche risk marketplace.

• Drive the due diligence process for evaluating new MGA/MGU partnerships
• Serve as project manager for the diligence workflow from diligence through program launch
• Coordinate with internal teams to conduct comprehensive analysis of prospective partners
• Manage documentation, milestones, and key deliverables throughout the due diligence process
• Prepare and present due diligence findings to senior leadership and approval committees
• Develop program implementation plans following approval
• Oversee program launch activities and ensure smooth transition to ongoing management
• Create standardized onboarding materials for new program partners

• Monitor and report on key performance indicators (KPIs) for assigned programs
• Analyze program performance data and prepare regular reports
• Conduct detailed portfolio analysis using advanced analytics tools
• Build and maintain data visualization dashboards for program performance
• Identify emerging trends in underwriting data
• Support program performance analysis and reporting
• Monitor compliance with underwriting guidelines
• Assist in identifying trends in risk performance using predictive analytics
• Monitor program profitability metrics
• Support the development of financial forecasts

• Track audit findings and recommendations
• Monitor implementation of corrective actions
• Coordinate renewal process internally and with partner
• Update relevant due diligence items and review program terms for renewal

• Act as primary contact for US MGA/MGU partners
• Partner with internal teams to ensure operational effectiveness
• Coordinate with claims department on loss trends and mitigation strategies
• Work with underwriting teams on guideline refinements
• Interface with claims TPAs and other service providers
• Prepare presentations for management review meetings

• 7+ years of experience in program management or portfolio underwriting within the US surplus lines market
• Strong understanding of portfolio management principles and underwriting analytics
• Demonstrated track record of managing and improving program performance
• Experience with US MGA/MGU operations and delegated authority oversight
• Project management experience, particularly in due diligence or implementation processes
• Advanced analytical skills with the ability to derive insights from complex datasets
• Experience with non-admitted carrier operations (preferred)
• Knowledge of multiple surplus lines of business (preferred)
• Experience with portfolio modeling and optimization tools (preferred)
• Background in technical underwriting or actuarial analysis (preferred)

• Bachelor's degree in Business, Insurance, Risk Management, or related…