Field Property Adjuster - Dallas-Fort Worth, TX - National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise.

In this role, you will investigate losses, determine coverage, assess damages, prepare detailed repair estimates, and negotiate claim settlements while delivering exceptional customer service.

The ideal candidate will have strong experience handling residential property claims, writing Xactimate estimates, conducting on-site inspections, and managing complex first-party homeowner losses. This position also serves as a technical resource and mentor to less experienced adjusters.

• Residential property claims handling
• Writing and reviewing Xactimate repair estimates
• First-party homeowner claims investigations
• Coverage analysis and damage assessment
• Negotiating claim settlements and managing complex losses
• Strong customer communication and relationship-building skills
• Prior field adjusting experience in the Dallas-Fort Worth market preferred

• Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities
• Builds mastered relationships with both internal and external customers
• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Recommends process improvements

This job does not have supervisory duties.

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

* Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Customer Service, Negotiation, Policy Interpretation, Property Claims, Property Damage, Residential Property, Xactimate Estimating

Base compensation offered for this role is $65,600 - $111,550 annually.
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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