Risk Insurance & Claims Manager

WHAT LJA HAS TO OFFER

LJA is offering an exciting opportunity that will allow you to reach your full career potential. The structure of our organization is designed to amplify your capabilities while gaining the benefits of being an employee-owner. What truly sets this opportunity apart is the chance to collaborate every day with dedicated, skilled, and supportive leaders. Whether you are in the office, in the field, or behind the scenes, working at LJA gives you the chance to grow through hands-on experience and exposure to a broad range of clients and services.

At LJA, our employee-owners take pride in their work and their workplace. We're guided by leaders who foster a culture of respect, collaboration and a shared vision of success. Our difference is evident in the experiences and opportunities we provide:

• Employee-owned. Client-focused
• Employee Stock Ownership Plan (ESOP)
• Consistently ranked as a Top Workplace
• Internal recruitment team, in-house training, and a marketing department specific to our industry
• We celebrate flexibility, allowing every team and office to lead with their proven approach
• Our culture champions continuous learning and personal growth
• We believe success comes through constant evolution and communication
• We are passionate about having fun and making money, all while creating impact

The Risk Insurance & Claims Manager is responsible for protecting the firm's balance sheet, reputation, and employee-owner interests through disciplined insurance program management, complex claims oversight, contractual risk review, and proactive loss prevention. This position partners closely with executive leadership, Legal, Finance, Operations, Sector leadership, Project Managers, brokers, carriers, third-party administrators, and outside counsel to ensure LJA maintains appropriate coverage, responds effectively to claims, and embeds risk-aware practices across a growing, multi-office engineering consultancy organization.

• Insurance Program Leadership
  :
  Serve as the internal owner of LJA's enterprise insurance program, including professional liability, general liability, automobile, workers' compensation, property, cyber, umbrella and excess, management liability, environmental, crime, fiduciary, international, and project-specific insurance. Maintain accurate and complete records of policies, endorsements, limits, deductibles, premiums, renewals, and coverage requirements.
• Insurance Administration, Exposure Management & Contract Compliance
  :
  Maintain the accuracy and integrity of the firm's insurance program by managing policies, endorsements, certificates of insurance, coverage schedules, and exposure data. Partner with Accounting, Fleet, Information Technology, Facilities, Operations, and Legal to ensure insured values, payrolls, revenues, vehicles, equipment, drones, properties, and other covered assets remain current and accurately reported to insurers. Review insurance and risk-transfer requirements in contracts and advise Legal and business leaders regarding insurability, compliance, coverage gaps, and commercially reasonable alternatives.
• Claims Management & Recovery
  :
  Lead the identification, reporting, investigation, tracking, and resolution of insured and potentially insured claims, incidents, demands, lawsuits, and losses. Maintain a centralized claims-tracking system and coordinate with Legal, Human Resources, Safety, Operations, brokers, carriers, adjusters, third-party administrators, and outside counsel to develop claim strategy, maximize insurance recovery, and drive matters toward timely resolution.
• Insurance Renewal & Broker Management
  :
  Lead all phases of the insurance renewal process, including exposure collection, underwriting submissions, market strategy, coverage evaluation, and placement recommendations. Manage relationships with brokers, carriers, underwriters, claims professionals, and other service providers, ensuring accountability, transparency, responsiveness, and measurable value to the firm.
• Risk Strategy, Data Analytics & Business Growth
  :
  Analyze insurance, claims, and exposure data to identify trends, emerging risks, coverage gaps, and opportunities for operational improvement. Develop dashboards and reports for executive leadership and support acquisitions, new service lines, geographic expansion, international operations, captive participation, and other strategic initiatives.
• Training & Continuous Improvement
  :
  Provide practical…